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New Relic Announces General Availability of New Relic Insights Analytics Platform

New Relic announced the general availability of New Relic Insights, a real-time analytics platform that collects, stores and presents valuable data directly from organizations’ software, and transforms the data into insights about their customers, applications and the business.

Delivered as a cloud-based, software-as-a-service (SaaS) offering built atop New Relic’s custom-built Big Data database platform, New Relic Insights empowers application developers, IT operations and business users alike to make ad hoc and iterative queries across trillions of data points and metrics and get answers in milliseconds. In addition, New Relic is offering a new companion iOS mobile app to give customers continuous access to data insights on the go.

Since its release as a public beta in March, more than 6,000 New Relic customers have used New Relic Insights, spanning industries including ecommerce, manufacturing, insurance, education, entertainment, real estate, healthcare and publishing. With general availability, companies of all sizes and across industries will now be able to purchase and use New Relic Insights to address questions about their software performance, their customers’ behaviors and their businesses.

New Relic Insights Beta Program Highlights:

- More than 6,000 New Relic customers participated

- The average query time was 9 milliseconds across trillions of data points

- There were approximately 250,000 queries during the beta

To give customers a way to keep an eye on those key metrics, New Relic has also released a free iOS app to enable customers to:

- Track all the dashboards that have been created

- Access key dashboards through favorites

- Search through all the dashboards to find the right one

- Mark dashboards as favorites to find them quickly

- Easily switch between different accounts

“We had a sense that New Relic Insights could have a broad impact, but it has been amazing to see our customers in action. They have shown us that New Relic Insights helps them enhance their products, optimize their marketing efforts, better their customer support and even increase productivity in manufacturing. This is an exciting beginning for our customers as they learn how to use real time querying to make data-driven business and IT decisions,” says Lew Cirne, Founder and CEO, New Relic.

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New Relic Announces General Availability of New Relic Insights Analytics Platform

New Relic announced the general availability of New Relic Insights, a real-time analytics platform that collects, stores and presents valuable data directly from organizations’ software, and transforms the data into insights about their customers, applications and the business.

Delivered as a cloud-based, software-as-a-service (SaaS) offering built atop New Relic’s custom-built Big Data database platform, New Relic Insights empowers application developers, IT operations and business users alike to make ad hoc and iterative queries across trillions of data points and metrics and get answers in milliseconds. In addition, New Relic is offering a new companion iOS mobile app to give customers continuous access to data insights on the go.

Since its release as a public beta in March, more than 6,000 New Relic customers have used New Relic Insights, spanning industries including ecommerce, manufacturing, insurance, education, entertainment, real estate, healthcare and publishing. With general availability, companies of all sizes and across industries will now be able to purchase and use New Relic Insights to address questions about their software performance, their customers’ behaviors and their businesses.

New Relic Insights Beta Program Highlights:

- More than 6,000 New Relic customers participated

- The average query time was 9 milliseconds across trillions of data points

- There were approximately 250,000 queries during the beta

To give customers a way to keep an eye on those key metrics, New Relic has also released a free iOS app to enable customers to:

- Track all the dashboards that have been created

- Access key dashboards through favorites

- Search through all the dashboards to find the right one

- Mark dashboards as favorites to find them quickly

- Easily switch between different accounts

“We had a sense that New Relic Insights could have a broad impact, but it has been amazing to see our customers in action. They have shown us that New Relic Insights helps them enhance their products, optimize their marketing efforts, better their customer support and even increase productivity in manufacturing. This is an exciting beginning for our customers as they learn how to use real time querying to make data-driven business and IT decisions,” says Lew Cirne, Founder and CEO, New Relic.

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...