
New Relic announced new agentic integrations with Microsoft Azure that deliver New Relic’s intelligent observability insights directly to the Azure SRE Agent and Microsoft Foundry.
The innovations — delivered by New Relic’s AI Model Context Protocol (MCP) Server and Azure Monitor — meet customers where they work and address the core challenges that developers, DevOps, and site reliability engineers (SREs) face with the complex, non-deterministic nature of AI agents. With these new integrations, teams can reduce mean time to resolution (MTTR) and increase productivity.
“AI agents are poised to transform how IT and development teams work, but leaders and practitioners need intelligent observability within their workflows to realize the full potential of agentic AI,” said New Relic Chief Product Officer Brian Emerson. “With our new integrations, we bring our AI-strengthened observability directly into Microsoft Azure products and services so teams can automate workflows and surface actionable insights, without having to context-switch. Together with Microsoft, we are helping more businesses harness the power of AI for growth.”
New Relic extended its unified Intelligent Observability Platform with its MCP Server to address challenges for Azure customers.
“Microsoft Azure helps IT teams and developers build AI-powered solutions that scale and inspire,” said Julia Liuson, President, Developer Division at Microsoft. “These teams deserve a seamless workflow without switching between tools. Our latest integrations with New Relic mean that teams receive intelligent insights from Azure’s AI agents within their workflows so they understand exactly what’s going on during incidents. We’re driving an accelerated time to value and helping teams do more, faster.”
The New Relic AI MCP Server brings New Relic’s observability insights to AI agents, empowering engineers to retrieve detailed data and insights from wherever they’re working so teams can respond to incidents faster and accelerate time-to-market.
The Azure SRE Agent now integrates with the New Relic AI MCP Server to help teams diagnose and resolve production issues. When an alert fires in New Relic — or a deployment is recorded — the Azure SRE Agent calls the New Relic MCP Server to provide intelligent observability insights. By leveraging New Relic’s observability data, the integration provides the intelligence necessary to automate incident detection, root cause analysis, and remediation across the Azure customer’s environment, including services, browser and mobile.
In the Microsoft Foundry, developers can design, customize, and manage AI applications and agents built in GitHub, Visual Studio, Copilot Studio, and Microsoft Fabric. The latest integration with New Relic provides the critical telemetry data and intelligent observability insights that IT practitioners and developers need to understand how their applications are performing. New Relic Monitoring for Microsoft Foundry ingests logs and metrics from Azure into New Relic and delivers a nuanced and insightful view of an app or agent’s performance.
New Relic Azure Autodiscovery allows users to view a service’s full dependency maps, overlaying configuration changes directly on performance graphs so they can pinpoint an incident’s root cause in minutes, not hours.
The solution, now tailored for Azure, ensures engineers can quickly discover unmonitored resources and integrate them into their observability workflows. Azure customers can now take advantage of a unified, real-time solution that correlates infrastructure changes, telemetry and configuration data to accelerate root cause analysis and reduce blind spots.
New Relic Monitoring for SAP Solutions is now available on Microsoft Marketplace, and delivers superior performance and minimizes interruptions for Azure customers. It features a native connector to SAP systems and non-SAP systems, clouds, processes and experiences to provide predictive and complete insights — without deploying agents in SAP. This eliminates business process interruptions related to SAP systems that cost time and money for customers to resolve.
The Latest
For decades, traditional observability tools have forced IT professionals to sift through endless dashboards, turning a flood of alerts into actionable insight and driving widespread burnout. While enterprises adopted AI to eliminate this friction, most still deploy it reactively rather than proactively ... As systems become more complex and IT moves to the center of business strategy, a reactive posture is unsustainable ...
Ask an operations team what they monitor and you will hear a familiar list: latency, errors, throughput, uptime. Those signals still matter for AI, but they no longer answer the most important question. As Krishna Sai, CTO of SolarWinds, puts it: "Traditional observability tells you a system is running. AI observability tells you whether it's still reasoning soundly. Those are completely different questions" ...
AI observability serves several roles across an organization. AI engineers use it to build, evaluate, and improve AI systems. SREs use it to operate those systems reliably and efficiently in production, including managing their cost. Leaders need it to connect AI behavior and operational performance to business outcomes. The common need is a clear understanding of whether AI systems are delivering the intended result ...
Part 4 outlines the challenges enterprise face when adopting AI observability. The main challenge is that AI complexity compounds at every stage of maturity. LLM-based applications introduce new behavior, dependencies, and quality considerations, while Agentic AI adds further failure modes as systems make decisions and take actions ...
Part 3 reports on the current state of AI observability. Most experts agree: enterprises are moving faster with AI than they are with the operational discipline needed to run it safely ...
When discussing AI Observability, one of the first questions that arises: Is this just an extension of traditional observability or is this a whole new type of tool? Part 2 compares traditional observability with AI observability ...
In this extensive 14-part series that will post over the next three weeks, experts across observability and AI will provide insight and opinions on the need for AI Observability, the challenges, the benefits, the current state, and predictions for the future ...
Amid rising complexity, organizations are moving quickly toward agent-driven operations: AgenticOps, according to The Impact of Agentic AI on Network Operations, a new report from Cisco ...
AI, automation, and enterprise software give organizations an extraordinary amount of leverage. Work that once required hours can happen in minutes. Information buried across systems can be analyzed almost instantly. Complex workflows can be coordinated across teams with far less manual intervention. That leverage creates a temptation to start with the technology ...
Everyone wants to talk about models. Compute clusters. Benchmark scores that climb a fraction of a point and make headlines anyway. It's an easy conversation to have because it's measurable. But it's also increasingly beside the point ...