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New Relic Introduces Agentic AI Integrations with Microsoft Azure

New Relic announced new agentic integrations with Microsoft Azure that deliver New Relic’s intelligent observability insights directly to the Azure SRE Agent and Microsoft Foundry. 

The innovations — delivered by New Relic’s AI Model Context Protocol (MCP) Server and Azure Monitor — meet customers where they work and address the core challenges that developers, DevOps, and site reliability engineers (SREs) face with the complex, non-deterministic nature of AI agents. With these new integrations, teams can reduce mean time to resolution (MTTR) and increase productivity.

“AI agents are poised to transform how IT and development teams work, but leaders and practitioners need intelligent observability within their workflows to realize the full potential of agentic AI,” said New Relic Chief Product Officer Brian Emerson. “With our new integrations, we bring our AI-strengthened observability directly into Microsoft Azure products and services so teams can automate workflows and surface actionable insights, without having to context-switch. Together with Microsoft, we are helping more businesses harness the power of AI for growth.”

New Relic extended its unified Intelligent Observability Platform with its MCP Server to address challenges for Azure customers.

“Microsoft Azure helps IT teams and developers build AI-powered solutions that scale and inspire,” said Julia Liuson, President, Developer Division at Microsoft. “These teams deserve a seamless workflow without switching between tools. Our latest integrations with New Relic mean that teams receive intelligent insights from Azure’s AI agents within their workflows so they understand exactly what’s going on during incidents. We’re driving an accelerated time to value and helping teams do more, faster.”

The New Relic AI MCP Server brings New Relic’s observability insights to AI agents, empowering engineers to retrieve detailed data and insights from wherever they’re working so teams can respond to incidents faster and accelerate time-to-market.

The Azure SRE Agent now integrates with the New Relic AI MCP Server to help teams diagnose and resolve production issues. When an alert fires in New Relic — or a deployment is recorded — the Azure SRE Agent calls the New Relic MCP Server to provide intelligent observability insights. By leveraging New Relic’s observability data, the integration provides the intelligence necessary to automate incident detection, root cause analysis, and remediation across the Azure customer’s environment, including services, browser and mobile.  

In the Microsoft Foundry, developers can design, customize, and manage AI applications and agents built in GitHub, Visual Studio, Copilot Studio, and Microsoft Fabric. The latest integration with New Relic provides the critical telemetry data and intelligent observability insights that IT practitioners and developers need to understand how their applications are performing. New Relic Monitoring for Microsoft Foundry ingests logs and metrics from Azure into New Relic and delivers a nuanced and insightful view of an app or agent’s performance.

New Relic Azure Autodiscovery allows users to view a service’s full dependency maps, overlaying configuration changes directly on performance graphs so they can pinpoint an incident’s root cause in minutes, not hours.

The solution, now tailored for Azure, ensures engineers can quickly discover unmonitored resources and integrate them into their observability workflows. Azure customers can now take advantage of a unified, real-time solution that correlates infrastructure changes, telemetry and configuration data to accelerate root cause analysis and reduce blind spots.

New Relic Monitoring for SAP Solutions is now available on Microsoft Marketplace, and delivers superior performance and minimizes interruptions for Azure customers. It features a native connector to SAP systems and non-SAP systems, clouds, processes and experiences to provide predictive and complete insights — without deploying agents in SAP. This eliminates business process interruptions related to SAP systems that cost time and money for customers to resolve. 

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New Relic Introduces Agentic AI Integrations with Microsoft Azure

New Relic announced new agentic integrations with Microsoft Azure that deliver New Relic’s intelligent observability insights directly to the Azure SRE Agent and Microsoft Foundry. 

The innovations — delivered by New Relic’s AI Model Context Protocol (MCP) Server and Azure Monitor — meet customers where they work and address the core challenges that developers, DevOps, and site reliability engineers (SREs) face with the complex, non-deterministic nature of AI agents. With these new integrations, teams can reduce mean time to resolution (MTTR) and increase productivity.

“AI agents are poised to transform how IT and development teams work, but leaders and practitioners need intelligent observability within their workflows to realize the full potential of agentic AI,” said New Relic Chief Product Officer Brian Emerson. “With our new integrations, we bring our AI-strengthened observability directly into Microsoft Azure products and services so teams can automate workflows and surface actionable insights, without having to context-switch. Together with Microsoft, we are helping more businesses harness the power of AI for growth.”

New Relic extended its unified Intelligent Observability Platform with its MCP Server to address challenges for Azure customers.

“Microsoft Azure helps IT teams and developers build AI-powered solutions that scale and inspire,” said Julia Liuson, President, Developer Division at Microsoft. “These teams deserve a seamless workflow without switching between tools. Our latest integrations with New Relic mean that teams receive intelligent insights from Azure’s AI agents within their workflows so they understand exactly what’s going on during incidents. We’re driving an accelerated time to value and helping teams do more, faster.”

The New Relic AI MCP Server brings New Relic’s observability insights to AI agents, empowering engineers to retrieve detailed data and insights from wherever they’re working so teams can respond to incidents faster and accelerate time-to-market.

The Azure SRE Agent now integrates with the New Relic AI MCP Server to help teams diagnose and resolve production issues. When an alert fires in New Relic — or a deployment is recorded — the Azure SRE Agent calls the New Relic MCP Server to provide intelligent observability insights. By leveraging New Relic’s observability data, the integration provides the intelligence necessary to automate incident detection, root cause analysis, and remediation across the Azure customer’s environment, including services, browser and mobile.  

In the Microsoft Foundry, developers can design, customize, and manage AI applications and agents built in GitHub, Visual Studio, Copilot Studio, and Microsoft Fabric. The latest integration with New Relic provides the critical telemetry data and intelligent observability insights that IT practitioners and developers need to understand how their applications are performing. New Relic Monitoring for Microsoft Foundry ingests logs and metrics from Azure into New Relic and delivers a nuanced and insightful view of an app or agent’s performance.

New Relic Azure Autodiscovery allows users to view a service’s full dependency maps, overlaying configuration changes directly on performance graphs so they can pinpoint an incident’s root cause in minutes, not hours.

The solution, now tailored for Azure, ensures engineers can quickly discover unmonitored resources and integrate them into their observability workflows. Azure customers can now take advantage of a unified, real-time solution that correlates infrastructure changes, telemetry and configuration data to accelerate root cause analysis and reduce blind spots.

New Relic Monitoring for SAP Solutions is now available on Microsoft Marketplace, and delivers superior performance and minimizes interruptions for Azure customers. It features a native connector to SAP systems and non-SAP systems, clouds, processes and experiences to provide predictive and complete insights — without deploying agents in SAP. This eliminates business process interruptions related to SAP systems that cost time and money for customers to resolve. 

The Latest

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.

The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...

The gap is widening between what teams spend on observability tools and the value they receive amid surging data volumes and budget pressures, according to The Breaking Point for Observability Leaders, a report from Imply ...

Seamless shopping is a basic demand of today's boundaryless consumer — one with little patience for friction, limited tolerance for disconnected experiences and minimal hesitation in switching brands. Customers expect intuitive, highly personalized experiences and the ability to move effortlessly across physical and digital channels within the same journey. Failure to deliver can cost dearly ...

If your best engineers spend their days sorting tickets and resetting access, you are wasting talent. New global data shows that employees in the IT sector rank among the least motivated across industries. They're under a lot of pressure from many angles. Pressure to upskill and uncertainty around what agentic AI means for job security is creating anxiety. Meanwhile, these roles often function like an on-call job and require many repetitive tasks ...