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New Relic Introduces New Distributed Tracing Solution

New Relic introduced New Relic Edge with Infinite Tracing.

The new offering is a fully managed, cloud-native, tail-based distributed tracing solution built to empower software engineering teams to rapidly diagnose issues and latency across complex environments. It provides engineers with the data they need, reducing the time, costs, and resources spent searching for errors and latency. New Relic Edge is delivered as a fully managed service, located in the same cloud provider and region as customers’ cloud-based workloads, and eliminates the burden of deploying, managing, and scaling complex third-party software.

New Relic Edge was designed to simplify observability infrastructure management so engineering teams can reduce toil and reprioritize their time and resources towards product innovation and serving their customers.

New Relic Edge is located in the same cloud provider and region as customers’ workloads, eliminating the need for teams to deploy and manage additional on-premises software. New Relic Edge with Infinite Tracing observes all of a workload’s trace data, and then forwards the most relevant data to New Relic for easy visualization in order for teams to find errors faster. This enables teams to diagnose latency and issues faster and resolve incidents before these issues impact their customers.

“New Relic Edge with Infinite Tracing was designed not only for customers to see all of their trace data, but also to make the lives of engineers much easier. Software teams need to remain focused on their main business priority, keeping digital services available to their customers -- not the hassle of scaling the infrastructure to host their trace data. New Relic Edge with Infinite Tracing builds on New Relic’s long history of removing toil for our customers,” said Andrew Tunall, Senior Director of Product Management at New Relic.

New Relic Edge with Infinite Tracing complements New Relic’s existing head-based distributed tracing solution, offering customers the ability to choose the best model for their unique workloads and environments. It is available today for customers hosted in AWS US-East-1 (N. Virginia) and will be available in more regions soon.

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New Relic Introduces New Distributed Tracing Solution

New Relic introduced New Relic Edge with Infinite Tracing.

The new offering is a fully managed, cloud-native, tail-based distributed tracing solution built to empower software engineering teams to rapidly diagnose issues and latency across complex environments. It provides engineers with the data they need, reducing the time, costs, and resources spent searching for errors and latency. New Relic Edge is delivered as a fully managed service, located in the same cloud provider and region as customers’ cloud-based workloads, and eliminates the burden of deploying, managing, and scaling complex third-party software.

New Relic Edge was designed to simplify observability infrastructure management so engineering teams can reduce toil and reprioritize their time and resources towards product innovation and serving their customers.

New Relic Edge is located in the same cloud provider and region as customers’ workloads, eliminating the need for teams to deploy and manage additional on-premises software. New Relic Edge with Infinite Tracing observes all of a workload’s trace data, and then forwards the most relevant data to New Relic for easy visualization in order for teams to find errors faster. This enables teams to diagnose latency and issues faster and resolve incidents before these issues impact their customers.

“New Relic Edge with Infinite Tracing was designed not only for customers to see all of their trace data, but also to make the lives of engineers much easier. Software teams need to remain focused on their main business priority, keeping digital services available to their customers -- not the hassle of scaling the infrastructure to host their trace data. New Relic Edge with Infinite Tracing builds on New Relic’s long history of removing toil for our customers,” said Andrew Tunall, Senior Director of Product Management at New Relic.

New Relic Edge with Infinite Tracing complements New Relic’s existing head-based distributed tracing solution, offering customers the ability to choose the best model for their unique workloads and environments. It is available today for customers hosted in AWS US-East-1 (N. Virginia) and will be available in more regions soon.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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