New Relic Releases Agentless Monitoring for SAP Solutions
July 20, 2022
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New Relic announced the general availability of New Relic Monitoring for SAP Solutions, a native observability solution delivered in an agentless manner for enterprises running critical business processes on SAP systems.

The solution empowers IT teams to better support business operations by harnessing existing SAP data sources to access all necessary telemetry data and avoids the need to install intrusive monitoring agents in SAP production servers or rely on third-party connectors. With all telemetry unified in one place, New Relic offers turnkey visualization for dashboards, traces, and maps, in addition to anomaly detection and alerts for SAP and non-SAP systems. The solution can help teams with faster root-cause analysis and resolution of interruptions that may impact the organization’s ability to generate revenue or deliver critical services.

Until now, getting a full view of all of the complex SAP applications throughout an organization’s technology stack proved difficult, leaving customers unprepared for business process interruptions. New Relic Monitoring for SAP Solutions offers a native observability solution delivered in an agentless manner for enterprises running critical business processes on SAP systems.

“New Relic recognizes that enterprises worldwide rely on SAP to run their business, and any issues with infrastructure or applications can severely impact revenue and service delivery,” said Rey Perez, Chief Customer Officer at New Relic. “With Monitoring for SAP Solutions, New Relic is giving organizations the power to detect issues earlier — even before they occur — and enabling faster root-cause resolution when problems are found. We’re bringing business level monitoring to a new level.”

Key benefits of the solution include:

- Easy Agentless Install: Harness existing SAP data sources to access all necessary telemetry data instead of installing monitoring agents in SAP production servers.

- Comprehensive Observability: Unify metrics, events, logs, and traces from multiple SAP systems, as well as non-SAP systems, into a central, common view within New Relic.

- Prebuilt Visualizations: Activate New Relic’s powerful visualization tools to explore SAP telemetry data combined with non-SAP data so both business and IT professionals can drive efficient communication and collaboration through shared dashboards.

- Tagged Workload Visualization: Tag SAP data to its relevant business process, empowering IT teams with infrastructure and application monitoring to better support the business and deliver on response SLAs.

- Advanced Alerting: Leverage AI/ML-powered alerting functionality for early incident detection and notification.

- Fast Root Cause Analysis: Eliminate arduous and time consuming manual analysis that requires logging into various SAP systems to identify the underlying cause of an issue.

New Relic Monitoring for SAP Solutions v2.0 has been certified for deployment on SAP NetWeaver 7.5 via the SAP integration scenario ABAP Add-On Deployment for SAP Enterprise Resource Planning. The solution enables the monitoring of SAP ECC, SAP S/4HANAⓇ and other SAP Netweaver-based systems.

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