
Viavi Solutions announced the availability of NITRO Discovery, a high-scale, low-latency solution providing real-time discovery of physical or virtual network assets, on the ServiceNow Store.
The integration is a Certified Service Graph Connector into the ServiceNOW Telecommunications Network Inventory (TNI) Platform. This solution is based on VIAVI’s acquisition of CanGo Networks in June 2022, and enables network operators to develop and maintain pinpoint accurate network inventory and topology.
NITRO Discovery seamlessly integrates an auto-discovery and reconciliation framework with ServiceNow CMDB Telco CI Classes for near real-time network inventory (NI) updates ensuring up-to-date sync of the real time network ecosystem. It is based on a multi-vendor, multi-domain and multi-technology inventory management system comprising information on physical, logical and network resources, with real-time data collection and reporting, at scale.
“5G deployments continue at a rapid pace, powering new experiences for users and revenue opportunities for service providers,” said Deepak Shahane, VP and GM, Service Enablement, VIAVI. “The evolution towards the Dark NOC requires a unique ability for discovery and reconciliation to migrate what is often a large amount of legacy CMDBs into a single consistent view. With its unique capability to generate near real-time views of the complete network across environments and at any scale, NITRO Discovery is a critical enabler of the future of networking.”
“To fully realize the potential of 5G, service providers need to unleash dynamic experiences driven by automated network and service management,” said Rohit Batra, Head of Telecommunications, Media & Technology Product at ServiceNow. “We are excited that VIAVI has augmented its offerings as a ServiceNow Technology Partner with NITRO Discovery, complementing our Telecommunications Service Operations Management platform and directly integrating into TNI with a certified and productized Service Graph Connector.”
The Latest
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...
Today, organizations are generating and processing more data than ever before. From training AI models to running complex analytics, massive datasets have become the backbone of innovation. However, as businesses embrace the cloud for its scalability and flexibility, a new challenge arises: managing the soaring costs of storing and processing this data ...