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NTT DATA Services Joins the BSM Blog

Pete Goldin
Editor and Publisher
APMdigest

John DuBois, VP of Digital Operations at NTT DATA Services, has joined the BSM Blog on APMdigest.

At NTT DATA Services, DuBois leads a team of global professionals who assist enterprise clients on their journey to transform their business through innovative use of people, processes, and technology. DuBois and his team help organizations build and execute personalized, contextual digital experiences that improve brand loyalty, promote greater brand affinity and drive top line revenue growth. With digital business strategists, infrastructure and application architects, operations experts and industry specialists working together, they enable clients at all phases of their digital journey to better understand, serve, and engage their clients while driving innovation and efficiency throughout digital business. DuBois is an accomplished business and technology leader with over twenty years of achievement with companies such as Dell Services, Perot Systems and various hospitality management companies. He brings a unique blend of business acumen, IT strategy and digital implementation experience to his position. Prior to joining NTT DATA, he led engagements with Fortune 100 boards and C-level executives to help them drive growth through new, more effective ways of leveraging business technology. DuBois is active with organizations supporting individuals with Special Needs and helping them achieve amazing feats.

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. The company delivers tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process services. NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 120,000+ professionals in more than 50 countries, and NTT, a partner to more than 85 percent of the Fortune Global 100.

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NTT DATA Services Joins the BSM Blog

Pete Goldin
Editor and Publisher
APMdigest

John DuBois, VP of Digital Operations at NTT DATA Services, has joined the BSM Blog on APMdigest.

At NTT DATA Services, DuBois leads a team of global professionals who assist enterprise clients on their journey to transform their business through innovative use of people, processes, and technology. DuBois and his team help organizations build and execute personalized, contextual digital experiences that improve brand loyalty, promote greater brand affinity and drive top line revenue growth. With digital business strategists, infrastructure and application architects, operations experts and industry specialists working together, they enable clients at all phases of their digital journey to better understand, serve, and engage their clients while driving innovation and efficiency throughout digital business. DuBois is an accomplished business and technology leader with over twenty years of achievement with companies such as Dell Services, Perot Systems and various hospitality management companies. He brings a unique blend of business acumen, IT strategy and digital implementation experience to his position. Prior to joining NTT DATA, he led engagements with Fortune 100 boards and C-level executives to help them drive growth through new, more effective ways of leveraging business technology. DuBois is active with organizations supporting individuals with Special Needs and helping them achieve amazing feats.

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. The company delivers tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process services. NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 120,000+ professionals in more than 50 countries, and NTT, a partner to more than 85 percent of the Fortune Global 100.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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