The mission of the AI+ITOPS Podcast is to discuss the struggles faced by ITOps — such as digital transformation and the need to keep IT services "always on" — and explore how AI/ML, AIOps, Application Performance Management (APM), and other ITOps and DevOps technologies can help.

Want to be a guest on the AI+ITOPS Podcast? Contact APMdigest or The Field CTO.

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Episode 11: Exploring Distributed Tracing

Featured Guest: Andrew Tunall, GM, New Relic Serverless & Emerging Cloud Services

Posted October 26, 2020

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Episode 10: The Promise of Emerging Technology

Featured Guest: Prem Naraindas, CEO of Katonic.ai

Posted October 5, 2020

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Episode 9: The Impact of the Pandemic on IT Teams

Featured Guest: Sean McDermott, President and CEO, Windward Consulting Group

Posted September 28, 2020

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Episode 8: The Real Benefits of AIOps

Featured Guest: Michael Olson, Director of Product Marketing at New Relic

Posted September 21, 2020

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Episode 7: The Future of APM, AIOps and Observability

Featured Guest: Will Cappelli, Field CTO of Moogsoft and former Gartner Research VP

Posted September 14, 2020

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Episode 6: Taking AIOps to the Edge

Featured Guest: Mark Thiele, Co-Founder and CEO of Edgevana

Posted September 8, 2020

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Episode 5: AIOps Hype vs. Reality

Featured Guest: Bhanu Singh, SVP of Engineering and DevOps at Opsramp

Posted August 31, 2020

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Episode 4: The Right Data, Right Time, Right Insights

Featured Guest: IBM Fellow Mac Devine, VP & CTO Strategic Customer Success, Watson Cloud Division of IBM

Posted August 24, 2020

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Episode 3: Technology Is Hard - People Are Harder

Featured Guest: Cloud Computing Pioneer Mike Kavis, Managing Director at Deloitte Consulting

Posted August 17, 2020

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Episode 2: AIOps, Open Telemetry, Observability, and More

Featured Guest: Jonah Kowall, CTO of Logz.io and former Gartner Research VP

Posted August 10, 2020

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Episode 1: An Insider's Look at EMA's AIOPS Research

Featured Guest: Dennis Drogseth, VP at Enterprise Management Associates (EMA)

Posted August 3, 2020

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If you would like to listen to the AI+ITOPS Podcast on a service that is not listed above, please send a request to APMdigest.

About the Podcast Host

The AI+ITOPS Podcast is hosted by Andy Thurai of The Field CTO (TheFieldCTO.com). Thurai is an accomplished IT executive, strategist, advisor and evangelist with 25+ years of experience in executive, technical and architectural leadership positions at companies such as IBM, Intel, BMC, Nortel and Oracle; he advises many start-ups; and he is a Steering Committee Member for AIOps Exchange. He has been a keynote speaker in many major conferences, as well as host of many webcasts, podcasts and video chats. He is a regular Forbes contributor, and has written 100+ articles on emerging technology topics for publications such as Forbes, AI World, VentureBeat and Wired. Andy Thurai can be reached on Twitter at @AndyThurai, LinkedIn, or his website at www.TheFieldCTO.com.

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The Latest

March 04, 2021

User experience is a big deal. For public-facing interfaces, the friction of a bad customer experience can send potential business to your competitors. For IT services delivered within your organization, bad UX is one of the main drivers of shadow IT ...

March 03, 2021

When we talk about accelerated digital transformation, a lot of it is embodied in the move to cloud computing. However, the "journey to cloud" will not be uniform across organizations and industries, says Sendur Sellakumar, Splunk's CPO and SVP of Cloud. The uncertainty of the pandemic means that in 2020, many organizations tried to rein in spending to get some last value out of existing infrastructure investments. Yet some things you can't skimp on ...

March 02, 2021

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March 01, 2021

DevOps Institute announced the launch of the 2021 SRE Survey in collaboration with Catchpoint and VMware Tanzu. The survey will result in a more in-depth understanding of how SRE teams are organized, how they are measured, and a deep dive into specific automation needs within SRE teams ...

February 25, 2021

Organizations use data to fuel their operations, make smart business decisions, improve customer relationships, and much more. Because so much value can be extracted from data its influence is generally positive, but it can also be detrimental to a business experiencing a serious disruption such as a cyberattack, insider threat, or storage platform-specific hack or bug ...

February 24, 2021

Previously siloed IT teams and technologies are converging as enterprises accelerate their modernization efforts in reaction to COVID-19, according to a study by LogicMonitor ...

February 23, 2021

You surf the internet, don't you? While all of us are at home due to Covid lock-down and accepting a new reality, the majority of the work is happening online. IT managers are looking for tools that can track the user digital experience. Executives are reading a report from Gartner or Forrester about some of the best networking monitoring solutions available on the market. Project managers are using Microsoft Teams online to communicate and ensure team members are meeting deliverables on time. Remote employees everywhere use OWA to check their office mails. No matter what, you can be quite sure that everyone is using their favorite browser and search engine for connecting online and accomplish tasks ...

February 22, 2021

With the right solutions, teams can move themselves out of the shadows of error resolution and into the light of innovation. Observability data, drawn from their systems and imbued with context from AI, lets teams automate the issues holding them back. Contextualized data and insights also give them the language to speak to the incremental, product-led approach and the direction to drive key innovations in customer experience improvement. Communicating value becomes a much easier proposition for DevOps practitioners — and they can take their seat at the company table as contributors to value ...

February 18, 2021

Prediction: Successful organizations will blur (or erase) the line between ITOps and DevOps. DevOps has to coexist with traditional IT operations ... So bring a little DevOps to every aspect of IT operations. You don't even have to call it DevOps ...

February 17, 2021

The use of unified communications and collaboration (UC&C) solutions has increased since the start of the pandemic, and this increased use has created challenges for IT teams, according to a survey commissioned by NETSCOUT SYSTEMS ...