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Riverbed Releases Smart OTel

Riverbed announced the general availability of Riverbed Smart OTel, an approach to OpenTelemetry, delivering the right data at the right time for better insights and decision making. 

Available as part of the Riverbed Platform, Smart OTel supports Riverbed Aternity and Network Observability solutions, as well as third-party applications.

Smart OTel leverages platform-level data collection for smarter analytics, automation and troubleshooting. With Smart OTel, once an event or alert is triggered, the patented Riverbed Data Store surfaces only pertinent data required for that specific event or business use case, and exports that data to any standard OTel collector. Customers can also leverage Riverbed AI and AI automations to further process the data prior to exporting, adding even more precision filtering and decision capability. Additionally, Smart OTel allows IT to ingest, process, and export any third-party data via OTel, unlocking new levels of flexibility and control in IT operations.

“Customers are tired of getting massive data streams of raw telemetry, where it’s incumbent upon them to try to sort through the clutter and figure out what happened,” said Richard Tworek, CTO, Riverbed Technology. “Riverbed has taken a different and game-changing approach to OpenTelemetry with our Smart OTel solution. Rather than collecting an overwhelming amount of raw data, Smart OTel works at the Platform level, leveraging the Riverbed Data Store, AI, and automation to give IT teams precisely the right data at the right time using the OTel open standard, delivered to the tool of their choice. This approach enables organizations to fix business-critical issues fast.”

Smart OTel is available as a feature in Riverbed IQ, and is part of the Riverbed Platform, which was launched in May 2024 as an open, AI-powered platform, designed to optimize digital experiences and improve IT operations. 

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Riverbed Releases Smart OTel

Riverbed announced the general availability of Riverbed Smart OTel, an approach to OpenTelemetry, delivering the right data at the right time for better insights and decision making. 

Available as part of the Riverbed Platform, Smart OTel supports Riverbed Aternity and Network Observability solutions, as well as third-party applications.

Smart OTel leverages platform-level data collection for smarter analytics, automation and troubleshooting. With Smart OTel, once an event or alert is triggered, the patented Riverbed Data Store surfaces only pertinent data required for that specific event or business use case, and exports that data to any standard OTel collector. Customers can also leverage Riverbed AI and AI automations to further process the data prior to exporting, adding even more precision filtering and decision capability. Additionally, Smart OTel allows IT to ingest, process, and export any third-party data via OTel, unlocking new levels of flexibility and control in IT operations.

“Customers are tired of getting massive data streams of raw telemetry, where it’s incumbent upon them to try to sort through the clutter and figure out what happened,” said Richard Tworek, CTO, Riverbed Technology. “Riverbed has taken a different and game-changing approach to OpenTelemetry with our Smart OTel solution. Rather than collecting an overwhelming amount of raw data, Smart OTel works at the Platform level, leveraging the Riverbed Data Store, AI, and automation to give IT teams precisely the right data at the right time using the OTel open standard, delivered to the tool of their choice. This approach enables organizations to fix business-critical issues fast.”

Smart OTel is available as a feature in Riverbed IQ, and is part of the Riverbed Platform, which was launched in May 2024 as an open, AI-powered platform, designed to optimize digital experiences and improve IT operations. 

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

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For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

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In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

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