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SignalFx Announces ServiceNow Integration

SignalFx is integrating with ServiceNow, a cloud‑based software that automates a company’s enterprise IT processes in one centralized location.

This new integration will allow ServiceNow customers to automatically generate tickets from SignalFx alerts. Support teams will now be notified of any issues in established communication workflows within ServiceNow, as well as have alerts automatically resolved in ServiceNow when the monitoring state returns to normal in SignalFx. Once the alert is resolved, customers can link back to SignalFx from ServiceNow for deeper root-cause analysis.

“As the only solution delivering a consolidated real real-time view into an organization’s infrastructure, services, applications and functions, SignalFx provides its customers with unmatched in-the-moment actionable insights,” says Karthik Rau, CEO and Co-Founder of SignalFx. “Our integration with ServiceNow makes it even easier for enterprise teams to flag issues and fix errors before their customers are impacted.”

The integration with ServiceNow further extends SignalFx’s existing set of robust integrations with Amazon Web Services, Google Cloud Platform, Prometheus, Docker, Kubernetes and more.

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SignalFx Announces ServiceNow Integration

SignalFx is integrating with ServiceNow, a cloud‑based software that automates a company’s enterprise IT processes in one centralized location.

This new integration will allow ServiceNow customers to automatically generate tickets from SignalFx alerts. Support teams will now be notified of any issues in established communication workflows within ServiceNow, as well as have alerts automatically resolved in ServiceNow when the monitoring state returns to normal in SignalFx. Once the alert is resolved, customers can link back to SignalFx from ServiceNow for deeper root-cause analysis.

“As the only solution delivering a consolidated real real-time view into an organization’s infrastructure, services, applications and functions, SignalFx provides its customers with unmatched in-the-moment actionable insights,” says Karthik Rau, CEO and Co-Founder of SignalFx. “Our integration with ServiceNow makes it even easier for enterprise teams to flag issues and fix errors before their customers are impacted.”

The integration with ServiceNow further extends SignalFx’s existing set of robust integrations with Amazon Web Services, Google Cloud Platform, Prometheus, Docker, Kubernetes and more.

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While companies adopt AI at a record pace, they also face the challenge of finding a smart and scalable way to manage its rapidly growing costs. This requires balancing the massive possibilities inherent in AI with the need to control cloud costs, aim for long-term profitability and optimize spending ...

Telecommunications is expanding at an unprecedented pace ... But progress brings complexity. As WanAware's 2025 Telecom Observability Benchmark Report reveals, many operators are discovering that modernization requires more than physical build outs and CapEx — it also demands the tools and insights to manage, secure, and optimize this fast-growing infrastructure in real time ...

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...