SmartBear Senior Sales Engineer Joins the Vendor Forum
September 03, 2015
Pete Goldin
Share this

John Lucania, Senior Sales Engineer at SmartBear, has joined the APMdigest Vendor Forum.

As Senior Sales Engineer for the SaaS monitoring platform AlertSite, Lucania works with customers every day to execute a sound monitoring strategy. His journey into recognizing performance as a critical component of user experience started at the Internet and colocation company InterNap evolving into a career in Web Application monitoring in the mid 2000 with Gomez. Now he is a leading evangelist for performance monitoring at SmartBear with industry experience spanning over seven years. Lucania has worked with hundreds of companies in defining SLA best practices and performance monitoring strategies to achieve the visibility they need to manage their external web operations. He believes a consistent web user experience is best monitored from a neutral vantage point using the same tool a user uses, a browser.

SmartBear is the choice of more than 2 million software professionals and over 25,000 organizations in 90 countries that use its products to build and deliver the world’s best software applications. The company’s user centric application management solutions support the key software delivery processes of development, testing, API readiness and application performance management across desktop, Web and mobile platforms. AlertSite, a division of SmartBear, is an industry-leading web performance monitoring solution, trusted by thousands of enterprises worldwide to monitor the end-user experience for core applications.

Share this

The Latest

June 26, 2019

It is inevitable that employee productivity and the quality of customer experiences suffer as a consequence of the poor performance of O365. The quick detection and rapid resolution of problems associated with O365 are top of mind for any organization to keep its business humming ...

June 25, 2019

Employees at British businesses rate computer downtime as the most significant irritant at their current workplace (41 percent) when asked to pick their top three ...

June 24, 2019

The modern enterprise network is an entirely different beast today than the network environments IT and ops teams were tasked with managing just a few years ago. With the rise of SaaS, widespread cloud migration across industries and the trend of enterprise decentralization all playing a part, the challenges IT faces in adapting their management and monitoring techniques continue to mount ...

June 20, 2019

Almost two-thirds (63%) of organizations now allow technology to be managed outside the IT department, a shift that brings both significant business advantages and increased privacy and security risks, according to the 2019 Harvey Nash/KPMG CIO Survey ...

June 19, 2019

In a post-apocalyptic world, shopping carts filled with items sit motionless in aisles, left abandoned by the humans who have mysteriously disappeared. At least that’s the cliche scene depicted by sci-fi filmmakers over the past two decades. The audience is left to wonder what happened to force people to stop what they were doing and leave everything behind. If this past weekend was any indication, Armageddon begins when Target's cash registers shut down ...

June 18, 2019

Three-quarters of organizations surveyed by Gartner increased customer experience (CX) technology investments in 2018 ...

June 17, 2019

Users today expect a more consumer-like experience and many self-service web sites are too focused on automating the submission of tickets and presenting long, technically written knowledge articles with little to no focus on UX. Understanding the need for a more modern experience, a newer concept called "self-help" now dominates the conversation in its ability to provide a more deliberate knowledge experience approach that better engages the user and dramatically improves the odds of them finding an answer ...

June 13, 2019

Establishing a digital business is top-of-mind, even more so than last year, as 91% of organizations have adopted or have plans to adopt a digital-first strategy, according to IDG Communications Digital Business Research ...

June 12, 2019

If digital transformation is to succeed at the pace enterprises demand, IT teams, the CIOs who lead them, and the boardroom must forge a far greater alignment than presently exists. That is the over-arching sentiment expressed by IT professionals in a recent survey on the state of IT infrastructure and roadblocks to digital success ...

June 11, 2019

Given the incredible amount of traffic traversing corporate WANs, it's not surprising that businesses are seeing performance issues. If anything, it's amazing applications work as well as they do ...