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SmartBear Software and Doran Jones Team Up to Empower Testers to Improve Software Quality

SmartBear Software is teaming up with Doran Jones, a full-service technology consultancy based in New York, to help software testers ensure they deploy only the highest quality software.

Doran Jones offers test process consultancy that includes tool implementation, test management, execution and training. SmartBear’s award-winning automated testing tools ensure the quality and performance of API, mobile, cloud-based and Web applications.

“As strong advocates for the discipline of software testing, both Doran Jones and SmartBear find mutual benefit for their customers who need testing services and/or tools,” says Keith Klain, COO of Doran Jones. “We continuously look for partners who are thought leaders in the industry and who understand the progressive way we are training testers. SmartBear puts testers in the center of the testing process and provides them with state-of-the-art tools."

TestComplete by SmartBear empowers any tester, both novice and advanced, to create, manage and run automated tests for any desktop, Web and mobile application. SoapUI by SmartBear is the most used API testing tool in the world with over six million downloads. SoapUI Pro is for enterprise users, loaded with advanced technologies and features not found in other test tools.

“Our relationship with Doran Jones solidifies the important role testers play in the software industry, particularly as the role of software becomes increasingly significant in the world,” said Richard Caplow, Senior Vice President of Testing Products. “SmartBear continues to work to advance the mission of making high quality software widely available.”

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SmartBear Software and Doran Jones Team Up to Empower Testers to Improve Software Quality

SmartBear Software is teaming up with Doran Jones, a full-service technology consultancy based in New York, to help software testers ensure they deploy only the highest quality software.

Doran Jones offers test process consultancy that includes tool implementation, test management, execution and training. SmartBear’s award-winning automated testing tools ensure the quality and performance of API, mobile, cloud-based and Web applications.

“As strong advocates for the discipline of software testing, both Doran Jones and SmartBear find mutual benefit for their customers who need testing services and/or tools,” says Keith Klain, COO of Doran Jones. “We continuously look for partners who are thought leaders in the industry and who understand the progressive way we are training testers. SmartBear puts testers in the center of the testing process and provides them with state-of-the-art tools."

TestComplete by SmartBear empowers any tester, both novice and advanced, to create, manage and run automated tests for any desktop, Web and mobile application. SoapUI by SmartBear is the most used API testing tool in the world with over six million downloads. SoapUI Pro is for enterprise users, loaded with advanced technologies and features not found in other test tools.

“Our relationship with Doran Jones solidifies the important role testers play in the software industry, particularly as the role of software becomes increasingly significant in the world,” said Richard Caplow, Senior Vice President of Testing Products. “SmartBear continues to work to advance the mission of making high quality software widely available.”

The Latest

I've spent a lot of time in the channel, and one thing I keep coming back to is this: a partner program is only as good as what it looks like in the field. Many programs look great on paper, but when a partner is in front of a customer navigating a complex hybrid environment or trying to make the case for AI-powered observability, the gap between what a vendor promises and what it actually delivers becomes very clear, very fast ...

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...