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VIAVI Introduces Observer 18.3

VIAVI Solutions unveiled Observer 18.3 with significant updates to the Observer Platform, further enhancing the comprehensive network performance monitoring and diagnostics (NPMD) solution.

Observer 18.3 helps network operations (NetOps) teams maintain peak performance of all IT services, despite the growing work from anywhere (WFX) trend.

Observer GigaFlow now delivers new intuitive, color-coded capacity planning reports that present usage and utilization insights in a format that is easy to interpret, simplifying proactive assessments for strategic WAN spending decisions, while enabling reactive resolution of capacity-related issues. Plus, NetOps can quickly gain insight into which applications are causing peak capacity usage to discern between critical work-related traffic and non-business apps, such as Facebook.

Also included is a new Observer Apex Enterprise appliance with higher scale capacity and software optimizations for faster user interface render time at larger ingest rates. Apex Enterprise builds on the popular Apex performance management solution that leverages End-User Experience Scoring and advanced threat intelligence to deliver unified, comprehensive visibility into IT resource health and status.

Key Enhancements:

- GigaFlow Workflows and Reports: Device and site-based workflows with improved capacity reporting for WAN links, and alarms based on traffic volume.

- Apex Enterprise Appliance: Larger hardware appliance and software optimizations enable increased scalability, reducing end-user performance issues and trouble tickets.

- Server 2016 Support: Support for Windows 2016 deployments for Apex, GigaFlow, GigaStor and Observer Management Server.

“Most IT teams are caught in a never-ending cycle of firefighting, reacting to performance issues and fighting to secure the necessary resources. Proactive capacity planning and demand management can resolve many of these headaches,” said Charles Thompson, VP and GM, Enterprise and Cloud, VIAVI. “The enhanced Observer Platform takes on network capacity challenges to simplify the strategic allocation of WAN bandwidth, and eases the burden of managing performance issues, no matter where and when remote workers are accessing the network.”

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VIAVI Introduces Observer 18.3

VIAVI Solutions unveiled Observer 18.3 with significant updates to the Observer Platform, further enhancing the comprehensive network performance monitoring and diagnostics (NPMD) solution.

Observer 18.3 helps network operations (NetOps) teams maintain peak performance of all IT services, despite the growing work from anywhere (WFX) trend.

Observer GigaFlow now delivers new intuitive, color-coded capacity planning reports that present usage and utilization insights in a format that is easy to interpret, simplifying proactive assessments for strategic WAN spending decisions, while enabling reactive resolution of capacity-related issues. Plus, NetOps can quickly gain insight into which applications are causing peak capacity usage to discern between critical work-related traffic and non-business apps, such as Facebook.

Also included is a new Observer Apex Enterprise appliance with higher scale capacity and software optimizations for faster user interface render time at larger ingest rates. Apex Enterprise builds on the popular Apex performance management solution that leverages End-User Experience Scoring and advanced threat intelligence to deliver unified, comprehensive visibility into IT resource health and status.

Key Enhancements:

- GigaFlow Workflows and Reports: Device and site-based workflows with improved capacity reporting for WAN links, and alarms based on traffic volume.

- Apex Enterprise Appliance: Larger hardware appliance and software optimizations enable increased scalability, reducing end-user performance issues and trouble tickets.

- Server 2016 Support: Support for Windows 2016 deployments for Apex, GigaFlow, GigaStor and Observer Management Server.

“Most IT teams are caught in a never-ending cycle of firefighting, reacting to performance issues and fighting to secure the necessary resources. Proactive capacity planning and demand management can resolve many of these headaches,” said Charles Thompson, VP and GM, Enterprise and Cloud, VIAVI. “The enhanced Observer Platform takes on network capacity challenges to simplify the strategic allocation of WAN bandwidth, and eases the burden of managing performance issues, no matter where and when remote workers are accessing the network.”

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...