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VIAVI Observer 18.8 Released

Viavi Solutions announced the latest update to its comprehensive network performance monitoring and diagnostics (NPMD) platform, Observer Version 18.

Version 18 continues to build on the promise of simplified cloud monitoring with datacenter-like visibility, bringing two key capabilities to cloud-based applications and deployments – automated End-User Experience (EUE) scoring and problem domain isolation. The previously announced Observer 3D monitoring initiative introduced active testing for SaaS applications and now the primary components of the Observer platform have been optimized for fast, efficient cloud deployments.

Observer EUE scoring combines the unique insights of packet and active monitoring into a single, unified value for every network transaction. Adding metadata and enriched flow ensures every information technology (IT) stakeholder from network engineer to line of business owner gets the right view of network service health leading to fast troubleshooting when issues arise, across on-premises, hybrid and cloud.

As part of the update, the company announced that Observer Apex and Observer Gigastor, both integral to the performance and diagnostic capability of the Observer platform, will now also be available directly in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Organizations migrating their mission-critical applications to AWS services can now seamlessly extend their on-premiseservice visibility to AWS instances in the cloud.

The latest Observer update together with AWS Marketplace availability means that current Observer customers - or those considering Observer as a solution - can be confident their service visibility should not be impaired as they continue with their cloud migration initiatives. IT teams can now easily deploy Observer across their entire hosting and IT service ecosystem, with easy-to-deploy Observer agents that can also be used for individual remote users or ad-hoc troubleshooting.

“At a time when businesses are accelerating the migration of mission-critical applications to the cloud, this release of Observer ensures they can easily maintain the service visibility they have come to expect from VIAVI,” said Chris Labac, VP and GM, Network Performance and Threat Solutions, VIAVI. “Our customers have been very clear that their network and service architectures will need to continue evolving in order to meet the needs of users and the competitive demands being placed on their business. They therefore need a simple way to extend Observer visibility, including EUE scoring, to cover on-premise, SaaS or AWS instances in the cloud. Observer 18.8 delivers just that.”

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VIAVI Observer 18.8 Released

Viavi Solutions announced the latest update to its comprehensive network performance monitoring and diagnostics (NPMD) platform, Observer Version 18.

Version 18 continues to build on the promise of simplified cloud monitoring with datacenter-like visibility, bringing two key capabilities to cloud-based applications and deployments – automated End-User Experience (EUE) scoring and problem domain isolation. The previously announced Observer 3D monitoring initiative introduced active testing for SaaS applications and now the primary components of the Observer platform have been optimized for fast, efficient cloud deployments.

Observer EUE scoring combines the unique insights of packet and active monitoring into a single, unified value for every network transaction. Adding metadata and enriched flow ensures every information technology (IT) stakeholder from network engineer to line of business owner gets the right view of network service health leading to fast troubleshooting when issues arise, across on-premises, hybrid and cloud.

As part of the update, the company announced that Observer Apex and Observer Gigastor, both integral to the performance and diagnostic capability of the Observer platform, will now also be available directly in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Organizations migrating their mission-critical applications to AWS services can now seamlessly extend their on-premiseservice visibility to AWS instances in the cloud.

The latest Observer update together with AWS Marketplace availability means that current Observer customers - or those considering Observer as a solution - can be confident their service visibility should not be impaired as they continue with their cloud migration initiatives. IT teams can now easily deploy Observer across their entire hosting and IT service ecosystem, with easy-to-deploy Observer agents that can also be used for individual remote users or ad-hoc troubleshooting.

“At a time when businesses are accelerating the migration of mission-critical applications to the cloud, this release of Observer ensures they can easily maintain the service visibility they have come to expect from VIAVI,” said Chris Labac, VP and GM, Network Performance and Threat Solutions, VIAVI. “Our customers have been very clear that their network and service architectures will need to continue evolving in order to meet the needs of users and the competitive demands being placed on their business. They therefore need a simple way to extend Observer visibility, including EUE scoring, to cover on-premise, SaaS or AWS instances in the cloud. Observer 18.8 delivers just that.”

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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