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2nd Watch and New Relic Join Forces to Optimize AWS Environments

2nd Watch and New Relic have teamed up to help large companies tune the performance of the enterprise applications they have running on Amazon Web Services (AWS) infrastructure.

Through an agreement, 2nd Watch Managed Services, which offers 24/7/365 support for AWS workloads, will now include New Relic application performance data as part of the 2nd Watch Managed Services offering. The new partnership enables 2nd Watch Managed Services to use New Relic's pure-SaaS service to enhance the performance of their clients' modern software, reducing management complexity and providing greater satisfaction of their end user customers' experiences.

2nd Watch is among a small group of AWS Premier Consulting Partners. Its Managed Services offering for AWS users includes Service Level Agreements (SLA), high availability and billing management. 2nd Watch has over 60,000 AWS instances under management for brands such as Adobe Business Catalyst and Red Lion Hotels. Through a combination of software and services, 2nd Watch is known to save clients up to 70% on average AWS deployments.

"Many of our largest AWS customers want to simplify management of their cloud infrastructure,," says Bill Lapcevic, VP of Business Development and Customer Success at New Relic. "2nd Watch has developed the industry's most comprehensive Managed Services program for AWS deployments. We're excited to partner with 2nd Watch to help enterprises improve how they build and run modern software, using our SaaS solution as another great way to eliminate unnecessarily complex and expensive infrastructure."

"By partnering with New Relic, our customers have greater visibility into their AWS environments, from infrastructure metrics to application performance without any additional cost or complexity,," says Joel Rosenberger, EVP of Managed Services at 2nd Watch. "We continuously look for opportunities to improve our already robust Managed Services offering for the enterprise by including industry leading tools like New Relic for our customers."

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2nd Watch and New Relic Join Forces to Optimize AWS Environments

2nd Watch and New Relic have teamed up to help large companies tune the performance of the enterprise applications they have running on Amazon Web Services (AWS) infrastructure.

Through an agreement, 2nd Watch Managed Services, which offers 24/7/365 support for AWS workloads, will now include New Relic application performance data as part of the 2nd Watch Managed Services offering. The new partnership enables 2nd Watch Managed Services to use New Relic's pure-SaaS service to enhance the performance of their clients' modern software, reducing management complexity and providing greater satisfaction of their end user customers' experiences.

2nd Watch is among a small group of AWS Premier Consulting Partners. Its Managed Services offering for AWS users includes Service Level Agreements (SLA), high availability and billing management. 2nd Watch has over 60,000 AWS instances under management for brands such as Adobe Business Catalyst and Red Lion Hotels. Through a combination of software and services, 2nd Watch is known to save clients up to 70% on average AWS deployments.

"Many of our largest AWS customers want to simplify management of their cloud infrastructure,," says Bill Lapcevic, VP of Business Development and Customer Success at New Relic. "2nd Watch has developed the industry's most comprehensive Managed Services program for AWS deployments. We're excited to partner with 2nd Watch to help enterprises improve how they build and run modern software, using our SaaS solution as another great way to eliminate unnecessarily complex and expensive infrastructure."

"By partnering with New Relic, our customers have greater visibility into their AWS environments, from infrastructure metrics to application performance without any additional cost or complexity,," says Joel Rosenberger, EVP of Managed Services at 2nd Watch. "We continuously look for opportunities to improve our already robust Managed Services offering for the enterprise by including industry leading tools like New Relic for our customers."

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

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Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

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New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...