Skip to main content

2nd Watch and New Relic Join Forces to Optimize AWS Environments

2nd Watch and New Relic have teamed up to help large companies tune the performance of the enterprise applications they have running on Amazon Web Services (AWS) infrastructure.

Through an agreement, 2nd Watch Managed Services, which offers 24/7/365 support for AWS workloads, will now include New Relic application performance data as part of the 2nd Watch Managed Services offering. The new partnership enables 2nd Watch Managed Services to use New Relic's pure-SaaS service to enhance the performance of their clients' modern software, reducing management complexity and providing greater satisfaction of their end user customers' experiences.

2nd Watch is among a small group of AWS Premier Consulting Partners. Its Managed Services offering for AWS users includes Service Level Agreements (SLA), high availability and billing management. 2nd Watch has over 60,000 AWS instances under management for brands such as Adobe Business Catalyst and Red Lion Hotels. Through a combination of software and services, 2nd Watch is known to save clients up to 70% on average AWS deployments.

"Many of our largest AWS customers want to simplify management of their cloud infrastructure,," says Bill Lapcevic, VP of Business Development and Customer Success at New Relic. "2nd Watch has developed the industry's most comprehensive Managed Services program for AWS deployments. We're excited to partner with 2nd Watch to help enterprises improve how they build and run modern software, using our SaaS solution as another great way to eliminate unnecessarily complex and expensive infrastructure."

"By partnering with New Relic, our customers have greater visibility into their AWS environments, from infrastructure metrics to application performance without any additional cost or complexity,," says Joel Rosenberger, EVP of Managed Services at 2nd Watch. "We continuously look for opportunities to improve our already robust Managed Services offering for the enterprise by including industry leading tools like New Relic for our customers."

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

2nd Watch and New Relic Join Forces to Optimize AWS Environments

2nd Watch and New Relic have teamed up to help large companies tune the performance of the enterprise applications they have running on Amazon Web Services (AWS) infrastructure.

Through an agreement, 2nd Watch Managed Services, which offers 24/7/365 support for AWS workloads, will now include New Relic application performance data as part of the 2nd Watch Managed Services offering. The new partnership enables 2nd Watch Managed Services to use New Relic's pure-SaaS service to enhance the performance of their clients' modern software, reducing management complexity and providing greater satisfaction of their end user customers' experiences.

2nd Watch is among a small group of AWS Premier Consulting Partners. Its Managed Services offering for AWS users includes Service Level Agreements (SLA), high availability and billing management. 2nd Watch has over 60,000 AWS instances under management for brands such as Adobe Business Catalyst and Red Lion Hotels. Through a combination of software and services, 2nd Watch is known to save clients up to 70% on average AWS deployments.

"Many of our largest AWS customers want to simplify management of their cloud infrastructure,," says Bill Lapcevic, VP of Business Development and Customer Success at New Relic. "2nd Watch has developed the industry's most comprehensive Managed Services program for AWS deployments. We're excited to partner with 2nd Watch to help enterprises improve how they build and run modern software, using our SaaS solution as another great way to eliminate unnecessarily complex and expensive infrastructure."

"By partnering with New Relic, our customers have greater visibility into their AWS environments, from infrastructure metrics to application performance without any additional cost or complexity,," says Joel Rosenberger, EVP of Managed Services at 2nd Watch. "We continuously look for opportunities to improve our already robust Managed Services offering for the enterprise by including industry leading tools like New Relic for our customers."

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...