Accedian announced a strategic collaboration with Cisco to deliver unrivaled business insights through a cloud-native, single pane-of-glass view of network and service performance.
Cisco will offer Accedian’s Skylight for near real-time network performance monitoring, analytics and assurance within its Cisco Crosswork Network Automation platform to offer Accedian Skylight for Cisco Network Automation, a complete solution for orchestrated service assurance.
In today’s digitally dependent world, service providers must deliver guaranteed service and application performance to unleash customer innovation and business success. Cisco’s Crosswork Network Automation platform gives service providers the scalable and dynamic automation tools required to be proactive in meeting the needs of their customers. Together with Skylight, Cisco can offer simple and expedient deployments of new services from day 1 at service turn-up. In addition, Skylight delivers continuous performance monitoring for fully automated in-lifecycle management of the network and applications.
“Digital businesses will succeed or fail by the quality of their customer experiences, and our collaboration with Cisco supports our clients and their end-users by creating a best-in-class dynamic service assurance solution,” said Dion Joannou, CEO, Accedian. “With tools such as Skylight and Cisco Crosswork Network Automation, organizations can efficiently monitor and troubleshoot their network performance, all without impacting the customer experience.”
Accedian provides comprehensive service assurance capabilities achieved through a combination of active and synthetic monitoring and testing, real transaction (real user) monitoring and insightful business outcomes, all of which are visible via a single pane of glass. With these capabilities at their disposal, Cisco is given increased visibility and observability across all network types, as well as greater performance visibility, data granularity, and the ability to detect performance issues that other solutions typically miss.
“Service providers are always looking for ways to securely and cost-effectively improve customer experience, differentiate services, and enhance operational efficiency,” said Kevin Wollenweber, Vice President of Networking, Mass-Scale Infrastructure Group, Cisco. “With Accedian Skylight for Cisco Network Automation, we are helping them to achieve dynamic service assurance, driven by powerful analytics and automation, while providing a better experience for subscribers.”
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...