Apica Introduces Microsoft 365 Monitoring Suite
February 21, 2023
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Apica Systems announced the rollout of its Microsoft 365 monitoring suite availability and quality solution.

The first phase of the Microsoft 365 Monitoring Suite includes base, standard, and enterprise packages to meet the individual needs of any organization.

The new monitoring suite is baked into the Apica Ascent platform providing customers with detailed reports and visualizations that allow them to quickly identify the root cause of any performance problems with Outlook, Exchange, SharePoint, OneDrive for Business, and Teams.

The Microsoft 365 monitoring suite is available now and can be deployed into any branch office using Apica Private Agents or through dedicated hosting to allow customers to test from the cloud.

“With the fragmentation of locations where employees are doing their work, it’s more important than ever to ensure the availability of the most popular productivity apps,” said Apica Chief Product Officer Jason Haworth. “We are pleased to introduce this solution that delivers all the metrics and actionable insights you need, right out of the box.”

The Apica Microsoft 365 Monitoring Suite has been designed from the ground up to support enterprises with branch offices and remote workers, to ensure Microsoft 365 availability and quality everywhere it is needed. This is especially important in the current hybrid work environment, where ensuring application access is critical for business continuity. The suite provides a robust alternative to error-prone manual processes for monitoring and eliminates the need for multiple point products.

Apica’s new product suite helps ensure optimal performance for users wherever they are, and includes the following features:

Base Package
- One Location
- One Desktop Application Check (DAC)
- Two URL/SLA checks (Covering 1 Service)

Standard Package
- One Location
- Three DAC checks – Outlook / Teams / OneDrive (Initial Setup)
- Six API/SLA checks covering 3 services
- Compound Check for an aggregated SLA view

Enterprise Package
- Two or more locations
- Six DAC checks
- Twelve API/service-level agreement checks covering six services
- Compound Check for an aggregated SLA view

Apica Microsoft 365 Monitoring is available now.

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