Apica Releases New Incident Management Integrations with ServiceNow, Splunk, Slack and OpsGenie
November 06, 2017
Share this

Apica announced four new native incident management integrations for 24×7 performance monitoring.

Out-of-the-box connectors available in Apica Synthetic now feed event intelligence and IT alerts instantly to ServiceNow, Splunk, Slack, Ops Genie and PagerDuty, allowing enterprise IT organizations to route critical issues to the right individuals and teams–via the appropriate systems–for accelerated resolution.

Apica Synthetic, Apica’s application monitoring solution, proactively monitors websites, applications and APIs around the clock and identifies availability and performance issues before they affect end-users. Apica’s monitoring solution collects event intelligence continuously and automatically routes alerts to these best-in-breed platforms, enabling IT Operations and Development teams to identify, isolate, and address problems efficiently. Teams can customize dynamic thresholds for incident alerting and let Apica route critical issues to the right individuals in the organization. IT enterprises are also able to correlate Apica’s event metrics with data from application performance management (APM) and real user monitoring (RUM) tools for deeper, more holistic insights within their system of record.

“Digital businesses are looking to improve time-to-resolution and take proactive steps to prevent problems before they do real harm to their bottom line,” says Apica founder and Chief Strategy Officer Sven Hammar. “These new integrations help companies isolate the performance challenges that matter most–all the way down to a specific application component–and equip teams with reliable data to improve software quality.”

Share this

The Latest

September 23, 2020

The post-pandemic environment has resulted in a major shift on where SREs will be located, with nearly 50% of SREs believing they will be working remotely post COVID-19, as compared to only 19% prior to the pandemic, according to the 2020 SRE Survey Report from Catchpoint and the DevOps Institute ...

September 22, 2020

All application traffic travels across the network. While application performance management tools can offer insight into how critical applications are functioning, they do not provide visibility into the broader network environment. In order to optimize application performance, you need a few key capabilities. Let's explore three steps that can help NetOps teams better support the critical applications upon which your business depends ...

September 21, 2020

In Episode 8, Michael Olson, Director of Product Marketing at New Relic, joins the AI+ITOPS Podcast to discuss how AIOps provides real benefits to IT teams ...

September 18, 2020

Will Cappelli on the AI+ITOPS Podcast: "I'll predict that in 5 years time, APM as we know it will have been completely mutated into an observability plus dynamic analytics capability."

September 17, 2020
One of the benefits of doing the <span style="font-style: italic;">EMA Radar Report: AIOps- A Guide for Investing in Innovation</span> was getting data from all 17 vendors on critical areas ranging from deployment and adoption challenges, to cost and pricing, to architectural and functionality insights across everything from heuristics, to automation, and data assimilation ...
September 16, 2020

When you consider that the average end-user interacts with at least 8 applications, then think about how important those applications are in the overall success of the business and how often the interface between the application and the hardware needs to be updated, it's a potential minefield for business operations. Any single update could explode in your face at any time ...

September 15, 2020

Despite the efforts in modernizing and building a robust infrastructure, IT teams routinely deal with the application, database, hardware, or software outages that can last from a few minutes to several days. These types of incidents can cause financial losses to businesses and damage its reputation ...

September 14, 2020

In Episode 7, Will Cappelli, Field CTO of Moogsoft and Former Gartner Research VP, joins the AI+ITOPS Podcast to discuss the future of APM, AIOps and Observability ...

September 11, 2020

Mark Thiele on the AI+ITOPS Podcast: "I believe AIOps will be everywhere, or you will be failing if you're attempting to do scale ..."

September 10, 2020

How is the AIOps market evolving? The answer in five words is: "Toward increasing levels of diversity." In the EMA Radar Report AIOps: A Guide for Investing in Innovation, EMA examined 17 vendors with cross-domain AIOps capabilities, along with doing 31 deployment interviews, and discovered a high degree of variety in design, functionality and purpose ...