Apiphani announced $25 million in Series A funding led by global software investor Insight Partners.
The new capital will accelerate apiphani's growth, expanding its footprint in regulated industries such as energy, utilities, and telecommunications, where uptime, security, and performance are paramount.
"At a time when global integrators will assign hundreds of people to support a relatively vanilla, mid-sized enterprise IT environment — and still miss service levels — we're proving there's a better way," says Justin Folkers, Co-Founder and CEO of apiphani. "CIOs and CFOs know that downtime is unacceptable. It's our belief that a combination of expert engineers and AI-driven automation is the only model that scales with resilience."
At the core of apiphani's approach is luumen, its proprietary observability platform powered by the company's AI-based Deep Automation™ technology. Originally developed to support apiphani's managed services, it is now a product offering available directly to enterprises. Luumen gives engineers real-time visibility into environments and integrates seamlessly with IT toolchains across monitoring, alerting & escalation, ITSM, security, and backups. Designed as both an ecosystem and an engineer's workbench, luumen includes a library of preconfigured automations for common application and infrastructure tasks. It also offers extensive add-ons and integrations that let teams tailor the platform to their environment. Beyond observability, luumen enables enterprises to build and monitor bespoke automations that reduce manual work, eliminate ticket sprawl, and increase the value of existing IT investments.
"We didn't inherit the technical debt of legacy providers, so we built from the ground up with automation at the center," says Cynthia Borgman, apiphani Co-Founder and Chief Delivery Officer. "This isn't about labor arbitrage. It's about enabling exceptional talent to do meaningful work in an environment that is both rewarding and supportive."
"Enterprises have heard many promises over the past decade — resilience, better security, and workflow automations that save time and resources, to name a few. Today, outages and security breaches are even more common, and enterprises are investing millions in AI without seeing ROI. Apiphani has built the software product and managed services offering to meet those promises for their customers, and we're thrilled to be partnering with them in this next chapter," says Richard Matus, Principal at Insight Partners.
Founded in 2018, apiphani began with on-premise SAP support and has since expanded its model to meet the needs of modern cloud and hybrid infrastructures. With new funding, the company plans to scale its engineering and go-to-market teams in Boston and Lisbon, while continuing to expand capabilities and broaden industry reach. "Our thesis was bold," says Folkers. "But we've proven it works at scale. With the support of Insight Partners, we're ready to help enterprises realign their operations with business objectives in ways that simply weren't possible before." Moelis & Company served as exclusive financial advisor to apiphani.
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