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APM for Development - Unified Monitoring for IT Ops

Scott Hollis

Ensuring application performance is a never ending task that involves multiple products, features and best practices. There is no one process, feature, or product that does everything. A good place to start is pre-production and production monitoring with both an Application Performance Management (APM) tool and a Unified Monitoring tool.

The APM tool will trace/instrument your application and application server activity and often the end user experience via synthetic transactions. The development team and DevOps folks need this.

The Unified Monitoring tool will monitor the supporting infrastructure. The IT Ops team needs this. DevOps likes it too because it helps make IT Ops more effective, which in turn helps assure application delivery.

More Cost Effective

APM tools do not specialize in infrastructure monitoring like unified monitoring solutions do, and unified monitoring solutions do not provide application monitoring depth and diagnostics like the APM tools do. And on top of that, the different audiences need different information.

The best approach is to buy APM for the most critical applications. Most organizations use APM for 10% - 15% of their applications. It is too expensive to buy it for everything. Then for the second tier applications that need some monitoring, they use the unified monitoring solution. It is much less expensive and if you select one with synthetic transaction capability you can get "good enough" end user experience monitoring to know whether or not the application is performing well or not.

Service-Centric is Key

When it comes to unified monitoring, it is important to understand that most unified monitoring vendors provide endpoint monitoring. With endpoint monitoring alone, it is impossible to provide highly accurate root-cause isolation. And they don't identify which service, or application, is impacted. And they can't tell you the extent of the impact. Is it just at risk without impacting application delivery yet OR is it down OR is it somewhere in between?

Be sure the unified monitoring vendor is service-centric and models relationships between components, and that it identifies root-cause; the service or application impacted; and the extent of the impact. This can save hours when there is an outage.

Better yet, by identifying when services are at risk, this can help you to proactively identify and address issues before services/application delivery is impacted.

Scott Hollis is Director of Product Marketing for Zenoss.

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APM for Development - Unified Monitoring for IT Ops

Scott Hollis

Ensuring application performance is a never ending task that involves multiple products, features and best practices. There is no one process, feature, or product that does everything. A good place to start is pre-production and production monitoring with both an Application Performance Management (APM) tool and a Unified Monitoring tool.

The APM tool will trace/instrument your application and application server activity and often the end user experience via synthetic transactions. The development team and DevOps folks need this.

The Unified Monitoring tool will monitor the supporting infrastructure. The IT Ops team needs this. DevOps likes it too because it helps make IT Ops more effective, which in turn helps assure application delivery.

More Cost Effective

APM tools do not specialize in infrastructure monitoring like unified monitoring solutions do, and unified monitoring solutions do not provide application monitoring depth and diagnostics like the APM tools do. And on top of that, the different audiences need different information.

The best approach is to buy APM for the most critical applications. Most organizations use APM for 10% - 15% of their applications. It is too expensive to buy it for everything. Then for the second tier applications that need some monitoring, they use the unified monitoring solution. It is much less expensive and if you select one with synthetic transaction capability you can get "good enough" end user experience monitoring to know whether or not the application is performing well or not.

Service-Centric is Key

When it comes to unified monitoring, it is important to understand that most unified monitoring vendors provide endpoint monitoring. With endpoint monitoring alone, it is impossible to provide highly accurate root-cause isolation. And they don't identify which service, or application, is impacted. And they can't tell you the extent of the impact. Is it just at risk without impacting application delivery yet OR is it down OR is it somewhere in between?

Be sure the unified monitoring vendor is service-centric and models relationships between components, and that it identifies root-cause; the service or application impacted; and the extent of the impact. This can save hours when there is an outage.

Better yet, by identifying when services are at risk, this can help you to proactively identify and address issues before services/application delivery is impacted.

Scott Hollis is Director of Product Marketing for Zenoss.

Hot Topics

The Latest

Every digital customer interaction, every cloud deployment, and every AI model depends on the same foundation: the ability to see, understand, and act on data in real time ... Recent data from Splunk confirms that 74% of the business leaders believe observability is essential to monitoring critical business processes, and 66% feel it's key to understanding user journeys. Because while the unknown is inevitable, observability makes it manageable. Let's explore why ...

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...

Kubernetes has become the backbone of cloud infrastructure, but it's also one of its biggest cost drivers. Recent research shows that 98% of senior IT leaders say Kubernetes now drives cloud spend, yet 91% still can't optimize it effectively. After years of adoption, most organizations have moved past discovery. They know container sprawl, idle resources and reactive scaling inflate costs. What they don't know is how to fix it ...

Artificial intelligence is no longer a future investment. It's already embedded in how we work — whether through copilots in productivity apps, real-time transcription tools in meetings, or machine learning models fueling analytics and personalization. But while enterprise adoption accelerates, there's one critical area many leaders have yet to examine: Can your network actually support AI at the speed your users expect? ...

The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization. It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this ...

In today's fast-paced AI landscape, CIOs, IT leaders, and engineers are constantly challenged to manage increasingly complex and interconnected systems. The sheer scale and velocity of data generated by modern infrastructure can be overwhelming, making it difficult to maintain uptime, prevent outages, and create a seamless customer experience. This complexity is magnified by the industry's shift towards agentic AI ...

In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ... 

The explosion of generative AI and machine learning capabilities has fundamentally changed the conversation around cloud migration. It's no longer just about modernization or cost savings — it's about being able to compete in a market where AI is rapidly becoming table stakes. Companies that can't quickly spin up AI workloads, feed models with data at scale, or experiment with new capabilities are falling behind faster than ever before. But here's what I'm seeing: many organizations want to capitalize on AI, but they're stuck ...

On September 16, the world celebrated the 10th annual IT Pro Day, giving companies a chance to laud the professionals who serve as the backbone to almost every successful business across the globe. Despite the growing importance of their roles, many IT pros still work in the background and often go underappreciated ...

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