APM Academy White Papers

In today’s application economy, customers expect a seamless digital experience and nothing less. Now more than ever it is imperative that organizations differentiate themselves to stand out from countless competitors. As a result, investments in Digital Transformation initiatives are growing and although the benefits are clear, the road to success may not be. This study conducted by Vason Bourne on behalf of CA Technologies, highlights the importance of improving digital experience along with the challenges and benefits of Digital Transformation ...

Integrating APM with CI tools such as Jenkins helps teams establish quality without compromising velocity. APM exposes rich information in context of build processes, meaning developers gain clear visibility into the impact of their code on performance and can immediately pinpoint problem root cause. With a single source of the truth, cross-functional teams collaborate toward meeting the shared goal of delivering and enhancing a high-quality customer experience at a faster pace ...

Digital channels. Mobile apps. Online services. The way organizations engage with their customers and employees is changing- and that means underlying IT architectures need to change too. Modernizing the mainframe, however, can introduce new risks and challenges especially around performance management. Discover how a leading bank has mobilized its mainframe applications using Node.js while also safeguarding the user experience ...

When adopting DevOps, organizations should consider a new approach to identifying and implementing a DevOps measurement program. Since DevOps is about building a strong culture to optimize IT service delivery, this will involve consideration for actionable metrics that are open, transparent and promote collaboration. Additionally, and when applied with strategic management investments (e.g. a balanced scorecard), DevOps metrics can present a true picture of performance ...

DevOps, with its heritage in Lean thinking, provides organizations an immediate opportunity to quickly identify the eight elements of waste in IT that add no value to the software services delivered to customers. By applying Lean principles across the entire software lifecycle, together with the effective application of automated tools, organizations can quickly identify and remove waste. This provides an immediate opportunity to prevent value erosion in new software services, while also paying down legacy technical debt that impedes enterprise responsiveness ...

When choosing an APM solution, organizations face a multitude of choices. With all these companies competing for your business, it can be very difficult to understand the options and choose the vendor that is best suited to meet your individual needs. This whitepaper introduces some key APM concepts and provides a bit of guidance around what to consider when deciding which solution is right for you ...

Today, because most interactions are digital, the application experiences you deliver to your customers are often the most important experiences they’ll have when doing business with you. The viability of your brand largely rests on the quality of their experience with your applications, whether they are on PCs, notebooks, tablets, phones or soon even wearables. As a result, CIOs and technology leaders need to know how to deliver the application experience users expect ...

Pages