AppNeta Enhances DNS Monitoring
October 01, 2019
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AppNeta announced enhancements to its DNS monitoring capabilities, including detailed comparison reporting, per-interface DNS monitoring and a data-retention baseline of one year for all customers.

In order to ensure that users are experiencing the fastest response times possible, AppNeta’s reporting and charting functions now include comparison views of all servers, third-party providers and responses over time. To accomplish this, the platform delivers both a visualization of the performance of different DNS servers that are in use at a particular location, as well as a comparison of the performance of DNS hardware across web paths. Because DNS resolves to the quickest response, this first visualization helps enterprise IT account for a single quick response that could be masking deeper issues with the larger DNS infrastructure. The comparison view of DNS performance across web paths, on the other hand, allows users to quickly and easily identify sites where end-user experience may be impacted by bad DNS performance.

Additionally, AppNeta monitoring points, which had already been optimized to monitor for a wide range of environments – including physical interfaces, WiFi, and up to 64 virtual interfaces per physical port – have been enhanced to allow for independent configurations for per-interface DNS monitoring. With this change, AppNeta monitoring points can now monitor the performance of multiple networks that leverage their own unique DNS infrastructures – ie. a public WiFi network and a private office network at a single location – on each interface. This was in direct response to enterprise customer feedback, allowing for enterprise-grade network teams to get unmatched clarity about the true state of their DNS infrastructure even if responses differ based on public or private network connections.

And while DNS-specific monitoring had already been a free component for all existing AppNeta customers when it was first rolled out earlier this year, users can now also enjoy one-year data retention for this feature, allowing teams to better compare performance over time and plan for the future. Combined with the ability to see all server responses allows IT to see when certain devices are underperforming even within clustered services.

“We’re always working to make sure we have solutions to our customers’ challenges before they even have to ask,” said AppNeta CEO Matt Stevens. “With these enhancements to our DNS monitoring capabilities, we give enterprise teams the data and analysis tools they require to both zero-in on issues in the moment, and to get ahead of problems before they impact end-users.”

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