AppNeta announced its integrated User Satisfaction Dashboard (USD) as a new capability of its application performance management (APM) solution.
USD delivers a unique view of overall web application performance by integrating and scoring application performance across the entire application transaction. By aggregating performance results from the application code, real-user monitoring and synthetic transaction monitoring companies will see improved end user satisfaction and decreased operational costs.
The User Satisfaction Dashboard provides a qualitative user satisfaction scoring mechanism that leverages the industry standard Apdex application performance index to provide a single integrated view across what has previously been treated as three disparate performance areas. USD's Apdex scoring implementation goes beyond any other solutions on the market by allowing distinct sets of application and/or user transactions to be pre-defined, measured and scored together via transaction groupings.
As a key element of AppNeta's full stack APM solution, the User Satisfaction Dashboard provides development and operations professionals with a single integrated performance dashboard for managing the performance of all five major web development platforms (Java, .NET, PHP, Python and Ruby). Most development shops run a variety of tools and platforms, but until now, achieving deep insight into the performance and availability of an application required a developer to run a different tool or different flavor of the same tool for each platform an application touches. With USD, Development or Operations professionals can monitor the performance and end-user satisfaction of their web apps simultaneously across any mixture of the major platforms. Plus, they can do it using industry standard Apdex scoring from one integrated dashboard.
"AppNeta is the only solution to provide a SaaS-based full stack performance view, from the application through the network to the end user," said Matt Stevens, President and CTO at AppNeta. "AppNeta addresses the needs of Development and IT professionals who build, operate, and support business-critical and custom web applications in production and who support the users of Software-as-a-Service (SaaS) based external applications."
The AppNeta USD is available next month and will come standard with AppNeta's TraceView module.
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