Aternity announced next-generation enhancements to its platform empowering Line of Business stakeholders, Application Owners and IT Operations teams to “See What Matters” from the End User’s perspective.
Fortune 500 companies spanning across every major industry are optimizing End User productivity, increasing business agility, enhancing service levels, and automating IT processes, as a result of using Aternity to drive their End User Experience Management initiatives.
The network, server, application component and code-related data that APM tools typically monitor does not provide organizations with the visibility they require to truly see what matters from the End User’s vantage point and act on it.
Aternity’s latest set of enhancements further expands the company’s singular vision of “Seeing What Matters,” closing the APM visibility gap from the End User’s perspective by delivering:
Actionable, Use-Case Driven Dashboards
Interactive dashboards, addressing the primary use cases impacting End User productivity, provide enterprises with sharp visibility and actionable intelligence into what truly matters for any application, any device and any user.
The dashboards uniquely correlate the application performance, device performance and productivity metrics experienced by each user, providing a multi-dimensional portrait of real end user experience.
These intuitive, mashup dashboards rollup into a single, real-time “My Enterprise” view culled from an organization’s entire End User population.
The three primary, interlinked dashboard categories that together close the end user experience visibility gap include the following use cases:
- Application Performance: Application Analysis, Activity Analysis, Remote Display Analysis, Service Level Agreement (SLA) Analysis, Before and After Comparative Analysis
- Device Performance: Boot Analysis, Desktop Health, Mobile Health, Desktop Reliability, System Crash Analysis, Device Type Comparison
- User Productivity: Application Usage, User Workflow, Best vs. Worst Performing Users, Productivity Analysis
Personal Mobile End User Experience
According to Gartner, by 2019 more than 90 percent of organizations will have personal data on IT systems that they don’t own or control. As the prevalence of use cases for mobile application access explodes, users are seamlessly switching between devices to optimize their efficiency, and the need for a unified platform for monitoring and measuring end user performance spanning physical, virtual and mobile devices is becoming critical.
Extending Aternity’s groundbreaking mobile advancements in rapid application instrumentation and unified, enterprise-wide end user experience management, myUX gives End Users the ability to “See What Matters” on their mobile devices:
- Key Device Performance Indicators: Includes storage, CPU, memory, and battery status which together describe the physical status of the device, enabling users to understand how “hot” their device is running
- Network Coverage Impact: Identifies all work locations where Wi-Fi and Cellular coverage impacts quality of application service
- Connection Strength: Provides real-world status of the latency and download speed of the internet connection for each location
- Personal Mobile User Experience: The innovative UX Meter provides an integrated view of the combined impact of all the mobile metrics
- Enterprise Visibility: The corporate version of myUX fully integrates with Aternity’s enterprise End User Experience Management Platform providing rollup comparative performance analytics across all users, granular network impact analysis for all work locations, and correlation of device, network and productivity metrics for both native and mobile web applications
Hyper-Visibility in VDI Environments
A user-centric paradigm shift driven by the need to improve user experience, application performance and business productivity is blurring the line between physical, virtual and mobile workspaces, forever changing enterprise computing. Successful virtual desktop initiatives are defined by the ability to accurately demonstrate that all Service Levels are being met.
Aternity illuminates the four key blind spots impacting experience, performance and productivity by enabling enterprises to See What Matters in the virtual environment:
- Client-side Latency of the remote display protocol responsible for painting the End Point device’s screen
- Application Execution Time of the Virtual Desktop
- Host Resource Availability required by a Virtual Desktop to optimally execute its tasks
- Infrastructure Latency of the network and server while the Virtual Desktop waits to receive a response from the application
“Having a unified view of End User Experience provides enterprises with the context, visibility, and proactive analytics required to support the paradigm shift from a data center-centric to a user-centric computing model,” said Trevor Matz, President and CEO of Aternity. “We are extremely pleased to hear from our customers and partners that Aternity is enabling them to benefit from unprecedented visibility into their strategic IT initiatives as a result of our unique approach to End User Experience management.”
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