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Automox Earns a TrustRadius Buyer's Choice for Capabilities, Value, and Customer Relationships

Customer delight shines through with vetted, unbiased reviews revealing that fast growth comes from customer satisfaction

Automox announced that TrustRadius has recognized the organization with a 2025 Buyer’s Choice Award.

The TrustRadius Buyer’s Choice Awards are the B2B industry standard for objectively recognizing excellent technology products. Buyer's Choice Awards are based entirely on vetted, unbiased customer reviews and have been selected as having the best capabilities, value for price, and customer relationships.

“We’re honored to be recognized with the TrustRadius Buyer’s Choice Award, which underscores our commitment to delivering exceptional customer experiences and innovative solutions,” said Automox Senior Vice President of Customer Experience, Charles Coaxum. “At Automox, customer feedback drives everything we do. This award reflects our dedication to meeting our customers’ needs with value and reliability as a partner they can trust.”

During the evaluation process, reviewers are asked if products and their support teams live up to expectations and if they would repurchase the product. These answers shape whether or not a product is chosen as best in the three key areas: capabilities, value for price, and customer relationship.

"Automox earning the TrustRadius Buyer's Choice Award is a clear indicator of the value they bring to IT teams seeking streamlined endpoint management solutions," said Allyson Havener, SVP of Marketing and Community at TrustRadius. "This award, based entirely on customer reviews, highlights how Automox simplifies the complexities of patch management and security."

Hear from verified users on how much they value Automox:

“Automox – It just works! We use Automox to auto-deploy patching updates to our end devices, macOS, Windows, and Linux-based systems. We can manage urgency and granular updates [related to each] individual business case. The autonomy of updates allows our system engineers to focus on creating new solutions … – Jeremy Ferris, Systems Administrator, John Carrol University”

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Automox Earns a TrustRadius Buyer's Choice for Capabilities, Value, and Customer Relationships

Customer delight shines through with vetted, unbiased reviews revealing that fast growth comes from customer satisfaction

Automox announced that TrustRadius has recognized the organization with a 2025 Buyer’s Choice Award.

The TrustRadius Buyer’s Choice Awards are the B2B industry standard for objectively recognizing excellent technology products. Buyer's Choice Awards are based entirely on vetted, unbiased customer reviews and have been selected as having the best capabilities, value for price, and customer relationships.

“We’re honored to be recognized with the TrustRadius Buyer’s Choice Award, which underscores our commitment to delivering exceptional customer experiences and innovative solutions,” said Automox Senior Vice President of Customer Experience, Charles Coaxum. “At Automox, customer feedback drives everything we do. This award reflects our dedication to meeting our customers’ needs with value and reliability as a partner they can trust.”

During the evaluation process, reviewers are asked if products and their support teams live up to expectations and if they would repurchase the product. These answers shape whether or not a product is chosen as best in the three key areas: capabilities, value for price, and customer relationship.

"Automox earning the TrustRadius Buyer's Choice Award is a clear indicator of the value they bring to IT teams seeking streamlined endpoint management solutions," said Allyson Havener, SVP of Marketing and Community at TrustRadius. "This award, based entirely on customer reviews, highlights how Automox simplifies the complexities of patch management and security."

Hear from verified users on how much they value Automox:

“Automox – It just works! We use Automox to auto-deploy patching updates to our end devices, macOS, Windows, and Linux-based systems. We can manage urgency and granular updates [related to each] individual business case. The autonomy of updates allows our system engineers to focus on creating new solutions … – Jeremy Ferris, Systems Administrator, John Carrol University”

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...