Automox announced the launch of Otto AI, the first application of generative artificial intelligence in IT operations and systems management.
This groundbreaking new feature in the Automox platform will enable IT professionals to automate any task across their entire fleet of Windows, macOS, and Linux endpoints by issuing commands in plain English.
"Otto AI is a game-changer for IT automation," said Tim Lucas, CEO of Automox. "Our customers have been asking for a solution that could help them automate mundane tasks and give them time back to do more important work. Now they can Ask Otto to create powerful Worklets instantly to automatically patch, manage, and configure every endpoint."
The value of IT automation at scale cannot be overstated. It allows businesses to patch, configure, manage, and secure their IT infrastructure efficiently, reducing risk and improving productivity. However, the skills gap in IT operations has made it challenging for many organizations to implement automation effectively.
“Otto AI was easy to use, accurate, and helped me to create a drafted script I’ve been working on,” said Dwane Caballero, Engineer, Infrastructure Network & Security, Qdoba.
According to Gartner, "insufficient skills" is the largest challenge IT organizations face, with 30% of respondents ranking it as their top challenge over the next 12 months. And the 2022 Global Knowledge IT Skills and Salary Report by Skillsoft reports that 66% of IT decision-makers experience critical skills gaps in their teams, resulting in increased stress, slower delivery cycles, and reduced ability to meet business objectives.
"Otto AI addresses the skills gap in IT operations," said Lucas. "It enables IT practitioners to upskill rapidly without having to write code, making it easier for them to automate their IT environment and achieve their goals."
"Otto AI is one of the most exciting features we've launched at Automox to date," Lucas added. "We believe it will transform the way businesses manage their IT infrastructure and help them achieve their goals faster and with less expense. We're thrilled to be at the forefront of this AI-powered revolution in IT automation and system management."
Otto AI is available today for all Automox Complete customers as a free preview and will be made available as an upgrade later this summer.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...