Ayehu Software Technologies Ltd. has released the latest version of eyeShare.
The company’s flagship product is currently being used at major enterprises across the globe, enabling thousands of IT professionals to identify and remediate critical incidents up to 90% faster, minimizing their impact to the business and saving time for IT operations teams.
This most recent release includes a number of key features and new functions that will further support users moving forward. Of noteworthy mention is the Self Service Automation feature, which leverages eyeShare’s powerful IT Process Automation to empower end-users while also freeing up IT personnel to focus on more critical tasks. eyeShare admins will now be able to design any workflow and automatically generate a self-service web based portal interface for end-users, allowing them to independently resolve problems without the need for assistance from IT.
This updated version of eyeShare will be able to better accommodate the unique needs of any client. Both the self service portal and underlying automated workflows can be easily customized to address the specific needs and pain points of each business. eyeShare will enable IT organizations to deliver self-service-capable processes so end-users can perform tasks on their own, such as resetting passwords, on-boarding new employees, provisioning new virtual machines, and much more.
Additional features with the new rollout include: Solarwinds integration support for both SAM 6.2 and NPM 11.5, support for PowerShell 4.0, integration with Twilio, new activities, enhancements to the workflow designer, and much more.
“At Ayehu, we pride ourselves at always remaining at the forefront of technological advancements,” remarks co-founder and CEO Gabby Nizri. “With the recent release, we are pleased to continue along this path, providing our clients with the most up-to-date, intuitive and effective automation product on the market.”
The eyeShare version 4.7 is now available. The update will be rolled out to existing customers on July 1, 2015.
The Latest
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...
In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...
Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...