BMC Software announced the availability of its new non-intrusive, real-time, real-user application performance management-as-a-service (APMaaS) solution for cloud applications, BMC End User Experience Management OnDemand.
The solution measures and monitors individual user performance, errors and availability of web applications and provides a more accurate and actionable approach to service-level assurance for the cloud.
With increased demands for media-rich applications online, businesses are increasingly leveraging cloud applications to deliver rapid solutions. Because performance experienced by the customer is so critical to the success of these cloud applications, businesses need real-time visibility into the real user performance of these applications. Plus, this has to be maintained without limiting the ability of IT to leverage different cloud platforms and acceleration solutions to ensure optimal performance for the customer.
As a result, IT must maintain visibility regardless of how the cloud application is delivered. Furthermore, when there is a performance challenge with one of these cloud applications, businesses need root cause information in order to figure out if there is an issue with the page or application design or if the application needs to be accelerated to remain competitive.
Through BMC’s partnership with Akamai, the BMC End User Experience Management OnDemand solution provides native support for the Akamai Intelligent Platform, giving enterprises performance management visibility and detailed service level metrics for applications accelerated by the Akamai Intelligent Platform.
“We are establishing a new standard for SLA management based on accurate, actionable, ‘real-time, real-user’ data,” said Ali Hedayati, vice president and general manager, application management, BMC. “Enterprise customers with business-critical applications can look forward to increasing productivity and decreasing system slowdowns or down times, ultimately boosting customer satisfaction.”
The offering is in limited availability today with general availability expected in the second half of 2012.
The Latest
2024 is the year of AI adoption on the mainframe, according to the State of Mainframe Modernization Survey from Kyndryl ...
When employees encounter tech friction or feel frustrated with the tools they are asked to use, they will find a workaround. In fact, one in two office workers admit to using personal devices to log into work networks, with 32% of them revealing their employers are unaware of this practice, according to Securing the Digital Employee Experience ...
In today's high-stakes race to deliver innovative products without disruptions, the importance of feature management and experimentation has never been more clear. But what strategies are driving success, and which tools are truly moving the needle? ...
The demand for real-time AI capabilities is pushing data scientists to develop and manage infrastructure that can handle massive volumes of data in motion. This includes streaming data pipelines, edge computing, scalable cloud architecture, and data quality and governance. These new responsibilities require data scientists to expand their skill sets significantly ...
As the digital landscape constantly evolves, it's critical for businesses to stay ahead, especially when it comes to operating systems updates. A recent ControlUp study revealed that 82% of enterprise Windows endpoint devices have yet to migrate to Windows 11. With Microsoft's cutoff date on October 14, 2025, for Windows 10 support fast approaching, the urgency cannot be overstated ...
In Part 1 of this two-part series, I defined multi-CDN and explored how and why this approach is used by streaming services, e-commerce platforms, gaming companies and global enterprises for fast and reliable content delivery ... Now, in Part 2 of the series, I'll explore one of the biggest challenges of multi-CDN: observability.
CDNs consist of geographically distributed data centers with servers that cache and serve content close to end users to reduce latency and improve load times. Each data center is strategically placed so that digital signals can rapidly travel from one "point of presence" to the next, getting the digital signal to the viewer as fast as possible ... Multi-CDN refers to the strategy of utilizing multiple CDNs to deliver digital content across the internet ...
We surveyed IT professionals on their attitudes and practices regarding using Generative AI with databases. We asked how they are layering the technology in with their systems, where it's working the best for them, and what their concerns are ...
40% of generative AI (GenAI) solutions will be multimodal (text, image, audio and video) by 2027, up from 1% in 2023, according to Gartner ...
