BMC Software Delivers Unified APM Solution
July 12, 2011
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BMC Software announced the availability of a newly-integrated Application Performance Management (APM) product portfolio -- a simplified solution for the management of enterprise, software-as-a-service (SaaS) and cloud applications within a single operations management framework.

Application Performance Management from BMC delivers a 360-degree view of application performance and end-user experience, including the application, middleware and infrastructure layers inside the data center. The complete solution includes BMC End User Experience Management, BMC ProactiveNet Performance Management, BMC Middleware Management–Transaction Monitoring, and BMC Application Problem Resolution capabilities.

“The ability to link a strong end-user experience monitoring platform with a solid behavior learning engine is particularly welcome to application support and IT operations teams,” says Will Cappelli, Research Vice President at Gartner. “A new generation of APM tools is quickly emerging to address the increasingly complex, diverse and dynamic computing infrastructures and applications in today’s computing environments. Because application performance can become a major cause of unplanned downtime that results in lost revenues, Application Performance Monitoring solutions that feature proactive diagnostics, extensive analytics and end-user experience monitoring provide the best resource for IT departments managing business-critical applications and environments.”

More than just monitoring and reporting service levels, Application Performance Management from BMC features proactive problem detection based on behavioral learning, with rapid problem diagnosis through advanced correlation of the end-user experience and continuous collection of deep diagnostics and transaction tracing data.

Application Performance Management from BMC delivers:

* Business-aware APM – collects and analyzes business data from end user session transactions and automatically prioritizes application issues based on business impact.

* Real-time behavior learning with proactive root cause – assesses application performance, root causes and impact on critical business processes across infrastructure, applications and services.

* 20/20 visibility – identifies application errors and eliminates “blind spots” by filtering data based on defined policies.

* Continuous deep-dive diagnostics – collects data 24x7 for immediate problem diagnosis without affecting the performance of key applications.

* Coverage for enterprise, SaaS and cloud applications – integrates end-user, transaction, application element and infrastructure monitoring into a central behavioral analytics engine that drives preventative repairs of application problems.

* Rapid time to value – fast and easy to deploy solution provides results within hours versus weeks and ensures flexibility to add incremental value over time.

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