CA Technologies Partners with SAP on APM
May 15, 2013
Share this

CA Technologies is working with SAP to extend application-performance solution offerings and an application-performance services implementation package.

CA Technologies is also delivering a new offering called the CA Application Performance Management Rapid-Deployment Solution.

These offerings are expected to provide customers deeper monitoring insights with tested best-practice implementation services to deliver fast time to ROI.

SAP began reselling CA Introscope as the SAP Extended Diagnostics application by CA Wily in 2008, helping customers to gain increased visibility into their large and complex Java and .NET environments. CA Technologies and SAP are now cooperating to extend the solution with other application performance management tools, to be made available to SAP customers.

They anticipate that customers can gain even deeper insights that will help them to measure the performance and quality of Web-based, end-user transactions as an application traverses a network. By monitoring performance from the business process down to the transaction-component level in real time, customers may be able to identify, prioritize and resolve problems before end users are affected.

“By offering more of our Service Assurance solutions for use with SAP Extended Diagnostics, we expect that customers will be further enabled to provide their end users with higher-quality service,” said Mike Sargent, GM, Service Assurance, CA Technologies. “We anticipate that will translate into higher customer satisfaction and retention, and greater ability for customers to drive more revenue.”

With the CA Application Performance Management Rapid-Deployment Solution, CA Technologies intends to help companies get up and running quickly with SAP Extended Diagnostics and enable them to realize accelerated value.

CA Technologies plans to rapidly install and deploy the CA Application Performance Management Rapid-Deployment Solution with a predetermined, estimated time schedule and fixed-price implementation service.

It combines SAP software and content with additional services from CA Technologies, providing customers with information to help better manage application performance across physical, virtual and cloud environments throughout their lifecycle.

Capturing transaction performance data from problem sources — application, end-user and infrastructure — and using integrated end-user experience information to help reduce problem resolution guesswork is expected to further enable SAP customers to provide a high-quality experience for critical business services.

Share this

The Latest

March 27, 2024

Nearly all (99%) globa IT decision makers, regardless of region or industry, recognize generative AI's (GenAI) transformative potential to influence change within their organizations, according to The Elastic Generative AI Report ...

March 27, 2024

Agent-based approaches to real user monitoring (RUM) simply do not work. If you are pitched to install an "agent" in your mobile or web environments, you should run for the hills ...

March 26, 2024

The world is now all about end-users. This paradigm of focusing on the end-user was simply not true a few years ago, as backend metrics generally revolved around uptime, SLAs, latency, and the like. DevOps teams always pitched and presented the metrics they thought were the most correlated to the end-user experience. But let's be blunt: Unless there was an egregious fire, the correlated metrics were super loose or entirely false ...

March 25, 2024

This year, New Relic published the State of Observability for Financial Services and Insurance Report to share insights derived from the 2023 Observability Forecast on the adoption and business value of observability across the financial services industry (FSI) and insurance sectors. Here are seven key takeaways from the report ...

March 22, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 2, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and AIOps ...

March 21, 2024

In the course of EMA research over the last twelve years, the message for IT organizations looking to pursue a forward path in AIOps adoption is overall a strongly positive one. The benefits achieved are growing in diversity and value ...

March 20, 2024

Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...

March 19, 2024

If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...

March 18, 2024

Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...

March 15, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...