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Catchpoint’s New Internet Resilience Program Monitors and Safeguards Applications and Websites for Peak Events

Catchpoint® announced the launch of its Internet Resilience Program. The offering, previously known as Black Friday Assurance, enhances its market-leading Internet Performance Monitoring (IPM) platform with an on-demand expert team of engineers to help ensure performance and resilience of websites and applications for critical events such as the holiday season for an online retailer, or tax season for a tax preparation company. While many operations teams exert extra effort to monitor their applications during key inflection points, they may still be vulnerable to outages, reachability issues, or other performance issues that could severely impact the business during critical periods, such as peak commercial activity or large sporting or entertainment events. The enhanced Internet Resilience Program combines Catchpoint’s IPM platform with best practices playbooks from some of the world’s leading experts in Internet Resilience. It offers around-the-clock monitoring-as-a-service, enhancing Internet Resilience during critical periods. The package includes: - Access to Catchpoint’s IPM Platform and dedicated performance team - Configuration of optimal testing strategies leading up to the high-traffic period - Real-time detection, reporting, troubleshooting and correcting of potential issues - A comprehensive report analyzing monitoring data, benchmarks against key competitors and recommendations on performance optimizations following the event The service is designed to protect the business during peak periods when customers may experience a surge in web and application traffic. With services provided two weeks before and following key events, the offerings are designed to support peak eCommerce inflection points, including product launches or holiday, tax preparation and travel seasons. “Building on more than a decade of experience working with the leading brands, the Internet Resilience Program packages best-in-class teams and technology,” said Hussain Peeran, Senior Vice President, Customer Experience and Technical Services at Catchpoint. “Every year, we safeguard mission-critical systems for premier enterprises, on average averting over a dozen potentially disastrous incidents. Without our rigorous preventive monitoring, these threats could inflict severe business impact often measured in millions of dollars.” The teams that provide the service monitor the target applications or websites 24x7 and look after anything that could impact customer experience or the business – from SSL certificates to DNS records to CDN performance to complex transaction issues, which are verified using a combination of synthetic monitoring, RUM, and several other Catchpoint services. These expert monitoring teams take advantage of the latest enhancements in the Catchpoint IPM platform, including capabilities such as BGP hijack detection, Internet Sonar, automatic metric correlation, smartboards, and more.

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Catchpoint’s New Internet Resilience Program Monitors and Safeguards Applications and Websites for Peak Events

Catchpoint® announced the launch of its Internet Resilience Program. The offering, previously known as Black Friday Assurance, enhances its market-leading Internet Performance Monitoring (IPM) platform with an on-demand expert team of engineers to help ensure performance and resilience of websites and applications for critical events such as the holiday season for an online retailer, or tax season for a tax preparation company. While many operations teams exert extra effort to monitor their applications during key inflection points, they may still be vulnerable to outages, reachability issues, or other performance issues that could severely impact the business during critical periods, such as peak commercial activity or large sporting or entertainment events. The enhanced Internet Resilience Program combines Catchpoint’s IPM platform with best practices playbooks from some of the world’s leading experts in Internet Resilience. It offers around-the-clock monitoring-as-a-service, enhancing Internet Resilience during critical periods. The package includes: - Access to Catchpoint’s IPM Platform and dedicated performance team - Configuration of optimal testing strategies leading up to the high-traffic period - Real-time detection, reporting, troubleshooting and correcting of potential issues - A comprehensive report analyzing monitoring data, benchmarks against key competitors and recommendations on performance optimizations following the event The service is designed to protect the business during peak periods when customers may experience a surge in web and application traffic. With services provided two weeks before and following key events, the offerings are designed to support peak eCommerce inflection points, including product launches or holiday, tax preparation and travel seasons. “Building on more than a decade of experience working with the leading brands, the Internet Resilience Program packages best-in-class teams and technology,” said Hussain Peeran, Senior Vice President, Customer Experience and Technical Services at Catchpoint. “Every year, we safeguard mission-critical systems for premier enterprises, on average averting over a dozen potentially disastrous incidents. Without our rigorous preventive monitoring, these threats could inflict severe business impact often measured in millions of dollars.” The teams that provide the service monitor the target applications or websites 24x7 and look after anything that could impact customer experience or the business – from SSL certificates to DNS records to CDN performance to complex transaction issues, which are verified using a combination of synthetic monitoring, RUM, and several other Catchpoint services. These expert monitoring teams take advantage of the latest enhancements in the Catchpoint IPM platform, including capabilities such as BGP hijack detection, Internet Sonar, automatic metric correlation, smartboards, and more.

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In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

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Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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