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Catchpoint Achieves ISO/IEC 27001:2013 Certification

Catchpoint announced the successful completion of ISO/IEC 27001:2013 certification. This certification validates that Catchpoint continues to meet security requirements, giving customers and partners the confidence that Catchpoint is achieving the highest level of security best practices. “Catchpoint has been laser-focused in ensuring that we have the necessary controls and safeguards to protect customer data,” said Sergey Katsev, VP of Engineering at Catchpoint. “This rigorous third-party assessment includes the technology, policies and processes that enable IT teams to execute confidently on their Digital Experience Observability strategies.” ISO/IEC 27001 is recognized worldwide as the leading international standard focused on information security. The certification process includes a Stage 1 External Audit of the information security management system and a Stage 2 External Audit which consists of a detailed compliance audit and independent testing. Catchpoint must also perform periodic internal audits and external surveillance audits to confirm compliance in subsequent years. ISO/IEC 27001 certification demonstrates a commitment to developing, maintaining, and continually improving information security. Implementation of the ISO/IEC 27001 requirements includes performing risk assessments, developing appropriate policies and controls, and implementing advanced cybersecurity technologies. Certification is achieved by implementing 114 controls in 14 groups and 35 control categories. The formal audit process was facilitated by TrustNet, a leading cybersecurity and compliance services provider. The certification audits were performed by MSECB, a global provider of audit and certification services on a wide range of international standards.

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Catchpoint Achieves ISO/IEC 27001:2013 Certification

Catchpoint announced the successful completion of ISO/IEC 27001:2013 certification. This certification validates that Catchpoint continues to meet security requirements, giving customers and partners the confidence that Catchpoint is achieving the highest level of security best practices. “Catchpoint has been laser-focused in ensuring that we have the necessary controls and safeguards to protect customer data,” said Sergey Katsev, VP of Engineering at Catchpoint. “This rigorous third-party assessment includes the technology, policies and processes that enable IT teams to execute confidently on their Digital Experience Observability strategies.” ISO/IEC 27001 is recognized worldwide as the leading international standard focused on information security. The certification process includes a Stage 1 External Audit of the information security management system and a Stage 2 External Audit which consists of a detailed compliance audit and independent testing. Catchpoint must also perform periodic internal audits and external surveillance audits to confirm compliance in subsequent years. ISO/IEC 27001 certification demonstrates a commitment to developing, maintaining, and continually improving information security. Implementation of the ISO/IEC 27001 requirements includes performing risk assessments, developing appropriate policies and controls, and implementing advanced cybersecurity technologies. Certification is achieved by implementing 114 controls in 14 groups and 35 control categories. The formal audit process was facilitated by TrustNet, a leading cybersecurity and compliance services provider. The certification audits were performed by MSECB, a global provider of audit and certification services on a wide range of international standards.

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

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