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Catchpoint Announces 2020 Black Friday Assurance Program

Catchpoint announced its 2020 Black Friday Assurance program.

Catchpoint’s Black Friday Assurance program provides retailers full-service support before and during the biggest eCommerce days of the year.

The assurance program helps Catchpoint eCommerce clients to deliver optimal customer experiences without worrying about site reliability, application downtime, sluggish performance or poor user experience.

“The holiday season pushes retailers to rethink their marketing strategies, and every year we see major brand websites brought down by performance issues,” said Nith Mehta, Catchpoint’s EVP for Technical Services. “Our Black Friday Assurance program helps companies prep and manage for any performance issues to ensure a better end-user experience.”

Customers who participate in the Black Friday Assurance program have access to an expert team of performance engineers who will proactively set up, manage and monitor their website or application.

The deadline to sign up for the program is October 31, 2020. The assurance program is free and will be available November 20 – December 4, 2020.

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Catchpoint Announces 2020 Black Friday Assurance Program

Catchpoint announced its 2020 Black Friday Assurance program.

Catchpoint’s Black Friday Assurance program provides retailers full-service support before and during the biggest eCommerce days of the year.

The assurance program helps Catchpoint eCommerce clients to deliver optimal customer experiences without worrying about site reliability, application downtime, sluggish performance or poor user experience.

“The holiday season pushes retailers to rethink their marketing strategies, and every year we see major brand websites brought down by performance issues,” said Nith Mehta, Catchpoint’s EVP for Technical Services. “Our Black Friday Assurance program helps companies prep and manage for any performance issues to ensure a better end-user experience.”

Customers who participate in the Black Friday Assurance program have access to an expert team of performance engineers who will proactively set up, manage and monitor their website or application.

The deadline to sign up for the program is October 31, 2020. The assurance program is free and will be available November 20 – December 4, 2020.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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