Catchpoint is excited to announce the release of Mobile RUM, its new native real-user monitoring for mobile applications.
Built on OpenTelemetry standards, this new capability gives teams comprehensive visibility into mobile experiences, including insights into anything affecting the mobile user experience in the Internet Stack from app code to network conditions. This launch is part of Catchpoint’s broader platform upgrade, which also includes Benchmarks, an expanded global observability network, BGP private peers, and improved AI-driven capabilities.
Catchpoint was an early adopter of OpenTelemetry with its Code Tracing capabilities. Now, by extending OTel to native mobile RUM, Catchpoint empowers customers with the most comprehensive, future-proof observability platform on the market. OpenTelemetry provides a standardized, vendor-neutral approach to instrumenting software for observability, offering benefits such as consistent data collection, enhanced visibility into application performance, and flexibility in choosing monitoring and observability tools. It streamlines the process of gathering and analyzing telemetry data.
“In today's fast-paced digital landscape, the need for robust and reliable native mobile app real user monitoring (RUM) and the need for borderless visibility has never been greater. We are proud to fulfill this need by offering our newest Mobile RUM capabilities, based on OpenTelemetry, to advance the standards of observability, web performance monitoring, and Internet Stack visibility,” says Mehdi Daoudi, CEO at Catchpoint. “By offering these cutting-edge capabilities to our customers, we empower businesses to deliver exceptional native mobile user experiences, optimize app performance, and stay ahead in the competitive mobile market,” he adds.
The Native Mobile SDK RUM capability enables a holistic view of application performance by capturing data from actual, hyperlocal user sessions in real time.
The latest release from Catchpoint is further augmented by new features such as Benchmarks, Connected Devices, Code Tracing add-ons at no additional cost, Internet Sonar enhancements, private BGP, contemporary testing (e.g., Playwright) capabilities, and more. These capabilities collectively provide ultimate visibility into real-world user experience and anything in the Internet Stack that may impact digital experience.
This launch introduces a new feature that facilitates the collection of code tracing data from synthetic tests at no additional cost. With this added visibility, IT operations teams can see everything in the path from the user, across the Internet, and deep into software code traces. This level of insight helps IPM users quickly identify whether a line of code or a database query is impacting an application experience.
“Mobile RUM advances data ownership and portability through OpenTelemetry. By using OpenTelemetry-based tracing, IT teams can uncover deeper insights across broader observability boundaries,” says Serkan Özal, Architect at Catchpoint. “One major auto manufacturer recently switched tracing providers and pointed data to our collectors in just minutes, which dramatically sped up performance troubleshooting.”
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