Catchpoint Unveils New Real User Monitoring Solution
December 10, 2013
Share this

Catchpoint Systems announced the general availability of its new Real User Measurement (RUM) solution, Glimpse.

Designed to give companies a better understanding of the quality of their actual website user experiences to drive business success, Glimpse provides a comprehensive view of end user experience, website performance and engagement.

“Sixty-four percent of organizations that participated in TRAC's research reported that the impact of business users on IT purchases has increased over the last 12 months. These organizations are increasingly looking to leverage information about their IT services for business purposes. Catchpoint's Glimpse solution is well positioned to support the needs of user organizations, as it allows them to correlate the impact of application performance on their key business goals,” said Bojan Simic, Principal Analyst, TRAC Research.

Catchpoint’s performance monitoring solutions help companies improve the speed, reliability and availability of their web and mobile services to ensure customer satisfaction and protect sales revenue.

Glimpse bridges the gap between marketing, business and IT by delivering a platform to better understand the relationship between web service speed, sales revenue and user engagement.
It empowers IT professionals to arm business and marketing decision makers with a better understanding of the real user experience, including how different user components and environments affect page speed.

In addition, it allows them to easily correlate performance against revenue and engagement metrics, as well as key backend infrastructure metrics (server name, processing time) against user interactions.

Streamlining web performance monitoring, Glimpse makes reporting and analysis more efficient, offers end-to-end visibility by packaging synthetic and RUM testing in one tool.

Specifically, Glimpse allows IT users to:

- Understand how users experience a service

- Get information about how different user components and environments impact page speed

- Correlate performance against revenue and engagement metrics

- Link key backend infrastructure metrics (e.g., server name, processing time) with user interactions

- Augment synthetic monitoring to collate clean lab performance data with actual user data in one tool

“If companies want to engage and convert today’s web-savvy consumers, they need to ensure their website is up to par,” noted Mehdi Daoudi, CEO and founder of Catchpoint. “Losing customers thanks to an unavailable, slow or glitch-ridden website is no longer an option if companies want to stay competitive. Our solutions help companies look beyond mere performance averages to better understand the distribution of key metrics based on their consumers actual website experiences.”

Share this

The Latest

November 20, 2018
The 2018 holiday shopping season is expected to account for more than one fourth of annual US retail sales, according to Deloitte's 33rd annual <span style="font-style: italic;">Holiday Survey</span>. The study also find that the Internet remains the lead shopping destination (and continues to grow), with 57 percent of sales expected to occur through online channels ...
November 19, 2018

US online holiday sales will increase 14.8 percent, totaling $124.1 billion in 2018, while offline retail spending is expected to increase a modest 2.7 percent, according to Adobe ...

November 16, 2018

Everyone talks about automating the software development lifecycle (SDLC) but the first question should be: What should you automate? With this question in mind, DEVOPSdigest asked experts from across the IT industry for their opinions on what steps in the SDLC should be automated ...

November 15, 2018

We all know artificial intelligence (AI) is a hot topic — but beyond the buzzword, have you ever wondered how IT departments are actually adopting AI technologies to improve on their operations? ...

November 14, 2018

How can IT teams focus on the critical events that can impact their business instead of wading through false positives? The emerging discipline of AIOps is a much-needed panacea for detecting patterns, identifying anomalies, and making sense of alerts across hybrid infrastructure ...

November 09, 2018

In a recent webinar AIOps and IT Analytics at the Crossroads, I was asked several times about the borderline between AIOps and monitoring tools — most particularly application performance monitoring (APM) capabilities. The general direction of the questions was — how are they different? Do you need AIOps if you have APM already? Why should I invest in both? ...

November 08, 2018

There's no place like the web and smartphones for the holidays. With the biggest shopping season of the year quickly approaching, retailers are gearing up to experience the most traffic their online platforms (web, mobile, IoT) have ever seen. To avoid missing out on millions this holiday season, below are the top five ways developers can keep their apps and websites up and running without a hitch ...

November 07, 2018

Usage data is multifaceted, with many diverse benefits. Harvesting usage-driven insights effectively requires both good foundational technology and a nimbleness of mind to unify insights across IT's many silos of domains and disciplines. Because of this, leveraging usage-driven insights can in itself become a catalyst for helping IT as a whole transform toward improved efficiencies and enhanced levels of business alignment ...

November 06, 2018

The requirements to maintain the complete availability and superior performance of your mission-critical workloads is a dynamic process that has never been more challenging. Here are five ways IT teams can measure and guarantee performance-based SLAs in order to increase the value of the infrastructure to the business, and ensure optimal digital performance levels ...

November 05, 2018

APMdigest asked experts from across the IT industry for their opinions on what IT departments should be monitoring to ensure digital performance. Part 5, the final installment, offers some recommendations you may not have thought about ...