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Centreon Adds New Germany Distributor

Centreon and ITConcepts PSO GmbH, an European IT service provider and agnostic system integrator specializing in the implementation of solutions that automate and improve business processes, are teaming up to help organizations increase operational efficiency by delivering the IT services that connect people, processes, and technology to deliver more business value.

“Through this partnership, we are reinforcing our presence in Germany and supporting ITConcepts as it delivers the crucial observability tools for operational excellence,” said Marc-Antoine Hostier, Chief Operating Officer at Centreon.

ITConcepts serves market leaders from the insurance, finance, and manufacturing sectors, among others, which are undergoing acute digital transformation. “ITConcepts’s consultants have decades of experience in implementing IT service management solutions, including infrastructure monitoring, service modeling and more. As the transition from on-premise to the cloud is well underway, we were searching for an IT monitoring solution that could bridge the gap, seamlessly integrate within the ITOps stack, and support our clients far into their digital future,” explains Marcus Westen, Managing Director, ITConcepts. “Centreon best matches those needs and brings the confidence that client projects will be successful.”

ITConcepts’s approach is all about aligning IT processes on best practices, helping clients select and implement the right software solution based on the most rigorous requirements. “The IT monitoring market has changed over the last few years. Retaining a solution that is fully focused on monitoring complex IT infrastructure can be a real struggle. Legacy vendors are no longer delivering the goods as they have built adjacent capabilities into their products, such as ITSM, often to the detriment of core IT infrastructure monitoring capabilities,” explains Thomas Krumsdorf, Managing Director, ITConcepts.

ITConcepts chose to partner with Centreon exactly for its razor-sharp focus on monitoring infrastructure and because it was interoperable with other tools in their stack, such as BMC service desk and ITSM solutions. “Rather than trying to do everything by itself, Centreon integrates with other tools in the ITOps environment, and stays on top of the IT infrastructure monitoring game through an extensive library of monitoring connectors (Plugin Packs) ensuring today’s and tomorrow’s technologies are monitored,” concludes Krumsdorf.

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Centreon Adds New Germany Distributor

Centreon and ITConcepts PSO GmbH, an European IT service provider and agnostic system integrator specializing in the implementation of solutions that automate and improve business processes, are teaming up to help organizations increase operational efficiency by delivering the IT services that connect people, processes, and technology to deliver more business value.

“Through this partnership, we are reinforcing our presence in Germany and supporting ITConcepts as it delivers the crucial observability tools for operational excellence,” said Marc-Antoine Hostier, Chief Operating Officer at Centreon.

ITConcepts serves market leaders from the insurance, finance, and manufacturing sectors, among others, which are undergoing acute digital transformation. “ITConcepts’s consultants have decades of experience in implementing IT service management solutions, including infrastructure monitoring, service modeling and more. As the transition from on-premise to the cloud is well underway, we were searching for an IT monitoring solution that could bridge the gap, seamlessly integrate within the ITOps stack, and support our clients far into their digital future,” explains Marcus Westen, Managing Director, ITConcepts. “Centreon best matches those needs and brings the confidence that client projects will be successful.”

ITConcepts’s approach is all about aligning IT processes on best practices, helping clients select and implement the right software solution based on the most rigorous requirements. “The IT monitoring market has changed over the last few years. Retaining a solution that is fully focused on monitoring complex IT infrastructure can be a real struggle. Legacy vendors are no longer delivering the goods as they have built adjacent capabilities into their products, such as ITSM, often to the detriment of core IT infrastructure monitoring capabilities,” explains Thomas Krumsdorf, Managing Director, ITConcepts.

ITConcepts chose to partner with Centreon exactly for its razor-sharp focus on monitoring infrastructure and because it was interoperable with other tools in their stack, such as BMC service desk and ITSM solutions. “Rather than trying to do everything by itself, Centreon integrates with other tools in the ITOps environment, and stays on top of the IT infrastructure monitoring game through an extensive library of monitoring connectors (Plugin Packs) ensuring today’s and tomorrow’s technologies are monitored,” concludes Krumsdorf.

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E-commerce is set to skyrocket with a 9% rise over the next few years ... To thrive in this competitive environment, retailers must identify digital resilience as their top priority. In a world where savvy shoppers expect 24/7 access to online deals and experiences, any unexpected downtime to digital services can lead to significant financial losses, damage to brand reputation, abandoned carts with designer shoes, and additional issues ...

Efficiency is a highly-desirable objective in business ... We're seeing this scenario play out in enterprises around the world as they continue to struggle with infrastructures and remote work models with an eye toward operational efficiencies. In contrast to that goal, a recent Broadcom survey of global IT and network professionals found widespread adoption of these strategies is making the network more complex and hampering observability, leading to uptime, performance and security issues. Let's look more closely at these challenges ...

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The 2025 Catchpoint SRE Report dives into the forces transforming the SRE landscape, exploring both the challenges and opportunities ahead. Let's break down the key findings and what they mean for SRE professionals and the businesses relying on them ...

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The pressure on IT teams has never been greater. As data environments grow increasingly complex, resource shortages are emerging as a major obstacle for IT leaders striving to meet the demands of modern infrastructure management ... According to DataStrike's newly released 2025 Data Infrastructure Survey Report, more than half (54%) of IT leaders cite resource limitations as a top challenge, highlighting a growing trend toward outsourcing as a solution ...

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The adoption of artificial intelligence (AI) is accelerating across the telecoms industry, with 88% of fixed broadband service providers now investigating or trialing AI automation to enhance their fixed broadband services, according to new research from Incognito Software Systems and Omdia ...

 

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Imagine a future where software, once a complex obstacle, becomes a natural extension of daily workflow — an intuitive, seamless experience that maximizes productivity and efficiency. This future is no longer a distant vision but a reality being crafted by the transformative power of Artificial Intelligence ...

Enterprise data sprawl already challenges companies' ability to protect and back up their data. Much of this information is never fully secured, leaving organizations vulnerable. Now, as GenAI platforms emerge as yet another environment where enterprise data is consumed, transformed, and created, this fragmentation is set to intensify ...

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