Centreon Adds New Germany Distributor
August 08, 2022
Share this

Centreon and ITConcepts PSO GmbH, an European IT service provider and agnostic system integrator specializing in the implementation of solutions that automate and improve business processes, are teaming up to help organizations increase operational efficiency by delivering the IT services that connect people, processes, and technology to deliver more business value.

“Through this partnership, we are reinforcing our presence in Germany and supporting ITConcepts as it delivers the crucial observability tools for operational excellence,” said Marc-Antoine Hostier, Chief Operating Officer at Centreon.

ITConcepts serves market leaders from the insurance, finance, and manufacturing sectors, among others, which are undergoing acute digital transformation. “ITConcepts’s consultants have decades of experience in implementing IT service management solutions, including infrastructure monitoring, service modeling and more. As the transition from on-premise to the cloud is well underway, we were searching for an IT monitoring solution that could bridge the gap, seamlessly integrate within the ITOps stack, and support our clients far into their digital future,” explains Marcus Westen, Managing Director, ITConcepts. “Centreon best matches those needs and brings the confidence that client projects will be successful.”

ITConcepts’s approach is all about aligning IT processes on best practices, helping clients select and implement the right software solution based on the most rigorous requirements. “The IT monitoring market has changed over the last few years. Retaining a solution that is fully focused on monitoring complex IT infrastructure can be a real struggle. Legacy vendors are no longer delivering the goods as they have built adjacent capabilities into their products, such as ITSM, often to the detriment of core IT infrastructure monitoring capabilities,” explains Thomas Krumsdorf, Managing Director, ITConcepts.

ITConcepts chose to partner with Centreon exactly for its razor-sharp focus on monitoring infrastructure and because it was interoperable with other tools in their stack, such as BMC service desk and ITSM solutions. “Rather than trying to do everything by itself, Centreon integrates with other tools in the ITOps environment, and stays on top of the IT infrastructure monitoring game through an extensive library of monitoring connectors (Plugin Packs) ensuring today’s and tomorrow’s technologies are monitored,” concludes Krumsdorf.

Share this

The Latest

December 08, 2022

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry and related technologies will evolve and impact business in 2023. Part 4 covers monitoring, site reliability engineering and ITSM ...

December 07, 2022

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry and related technologies will evolve and impact business in 2023. Part 3 covers OpenTelemetry ...

December 06, 2022

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry and related technologies will evolve and impact business in 2023. Part 2 covers more on observability ...

December 05, 2022

The Holiday Season means it is time for APMdigest's annual list of Application Performance Management (APM) predictions, covering IT performance topics. Industry experts — from analysts and consultants to the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM, observability, AIOps and related technologies will evolve and impact business in 2023. Part 1 covers APM and Observability ...

December 01, 2022

You could argue that, until the pandemic, and the resulting shift to hybrid working, delivering flawless customer experiences and improving employee productivity were mutually exclusive activities. Evidence from Catchpoint's recently published Site Reliability Engineering (SRE) industry report suggests this is changing ...

November 30, 2022

There are many issues that can contribute to developer dissatisfaction on the job — inadequate pay and work-life imbalance, for example. But increasingly there's also a troubling and growing sense of lacking ownership and feeling out of control ... One key way to increase job satisfaction is to ameliorate this sense of ownership and control whenever possible, and approaches to observability offer several ways to do this ...

November 29, 2022

The need for real-time, reliable data is increasing, and that data is a necessity to remain competitive in today's business landscape. At the same time, observability has become even more critical with the complexity of a hybrid multi-cloud environment. To add to the challenges and complexity, the term "observability" has not been clearly defined ...

November 28, 2022

Many have assumed that the mainframe is a dying entity, but instead, a mainframe renaissance is underway. Despite this notion, we are ushering in a future of more strategic investments, increased capacity, and leading innovations ...

November 22, 2022

Most (85%) consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel, according to the Black Friday Consumer Report from Perforce Software. As brands head into a highly profitable time of year, starting with Black Friday and Cyber Monday, it's imperative development teams prepare for peak traffic, optimal channel performance, and seamless user experiences to retain and attract shoppers ...

November 21, 2022

From staffing issues to ineffective cloud strategies, NetOps teams are looking at how to streamline processes, consolidate tools, and improve network monitoring. What are some best practices that can help achieve this? Let's dive into five ...