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Cherwell Names New Chief Product Officer

Cherwell Software announced that Steve Rodda is joining the company as Chief Product Officer and will steer the company's research and development efforts.

“Steve joins us with a distinguished product development and product management background, including extensive experience with IT service management [ITSM] and related IT operations products,” said Craig Harper, CEO of Cherwell. "Continued focus on Cherwell's products is key to our future success, and I'm confident that Steve will further our mission to deliver the best service management solutions on the planet."

Rodda has served in a variety of leadership roles relating to product development and strategic business planning. At LogicNow, a cloud-based ITSM solution provider for managed service providers (MSPs), he led the MaxFocus development team, as well as the team that built AppControl, a cloud services management console.

Prior to that, Rodda served in key development roles at Webroot, Stanfield Systems, Jel, and Deloitte. With more than 17 years of experience, Rodda’s strong leadership and ability to establish strategic business priorities, as well as his knowledge of product development and engineering, is a strong match for Cherwell’s ceaseless drive to create customer-friendly, innovative service management solutions.

“Cherwell is known throughout the industry as a leader in service management,” said Rodda. “I’m thrilled to work with Cherwell’s product team to develop the next generation of ground-breaking technology, so our customers can continue advancing their service management maturity and practices, and seize upon everything the future of ITSM has to offer.”

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Cherwell Names New Chief Product Officer

Cherwell Software announced that Steve Rodda is joining the company as Chief Product Officer and will steer the company's research and development efforts.

“Steve joins us with a distinguished product development and product management background, including extensive experience with IT service management [ITSM] and related IT operations products,” said Craig Harper, CEO of Cherwell. "Continued focus on Cherwell's products is key to our future success, and I'm confident that Steve will further our mission to deliver the best service management solutions on the planet."

Rodda has served in a variety of leadership roles relating to product development and strategic business planning. At LogicNow, a cloud-based ITSM solution provider for managed service providers (MSPs), he led the MaxFocus development team, as well as the team that built AppControl, a cloud services management console.

Prior to that, Rodda served in key development roles at Webroot, Stanfield Systems, Jel, and Deloitte. With more than 17 years of experience, Rodda’s strong leadership and ability to establish strategic business priorities, as well as his knowledge of product development and engineering, is a strong match for Cherwell’s ceaseless drive to create customer-friendly, innovative service management solutions.

“Cherwell is known throughout the industry as a leader in service management,” said Rodda. “I’m thrilled to work with Cherwell’s product team to develop the next generation of ground-breaking technology, so our customers can continue advancing their service management maturity and practices, and seize upon everything the future of ITSM has to offer.”

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According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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