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CIOs Elevated to the Boardroom

CIOs have stepped into the role of digital leader and strategic advisor, according to the 2023 Global CIO Survey from Logicalis.


The study — based on a survey of 1,000 global technology leaders — demonstrates a monumental shift in the role of the CIO from tech implementor to business leader.

Today's tech leaders are actively involved in creating business strategy: 41% have some level of responsibility for business strategy, while 81% say they are spending more time on innovation. They are using their technology expertise to deliver innovative solutions that drive value and competitive advantage. Over three quarters (77%) are now spending more time selling ideas into the board.

"CIOs are playing a leading role in orchestrating transformation and are stepping up in response to the changing industry dynamics," said Bob Bailkoski, CEO at Logicalis. "Yet, CIOs are faced with challenges to navigate, including concerns of an impending recession and talent shortages. In addition to this, they are experiencing increased pressure to deliver digital-based outcomes for their organizations, giving them more exposure to their boards and requiring a different way of operating."

Orchestrating transformation on the journey towards a digital-first future means CIOs are forging a new path. The four critical areas of focus for CIOs identified in the report include:

Innovation: 50% of CIOs are expected to deliver continuous innovation that elevates and differentiates customer and employee interactions.

Strategy: 80% say that business strategy will become a bigger part of their role over the next two years.

Digital Transformation: 57% say that building and operating new digital platforms is still a core part of their job.

Reimagining Service Partnerships: 74% expect to increase spending on IT outsource management in 2023.

"Modern CIOs are confident in the skills and expertise needed to support their organization's technology structures," said Jon Groves, CEO of Logicalis US. "The CIO's role has shifted and now requires a renewed focus on strategic deployments that prioritize digital transformation and partnerships to create new business models and revenue. It's no longer just about the technology, but how the technology can drive the entire business into a digital first-future."

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CIOs Elevated to the Boardroom

CIOs have stepped into the role of digital leader and strategic advisor, according to the 2023 Global CIO Survey from Logicalis.


The study — based on a survey of 1,000 global technology leaders — demonstrates a monumental shift in the role of the CIO from tech implementor to business leader.

Today's tech leaders are actively involved in creating business strategy: 41% have some level of responsibility for business strategy, while 81% say they are spending more time on innovation. They are using their technology expertise to deliver innovative solutions that drive value and competitive advantage. Over three quarters (77%) are now spending more time selling ideas into the board.

"CIOs are playing a leading role in orchestrating transformation and are stepping up in response to the changing industry dynamics," said Bob Bailkoski, CEO at Logicalis. "Yet, CIOs are faced with challenges to navigate, including concerns of an impending recession and talent shortages. In addition to this, they are experiencing increased pressure to deliver digital-based outcomes for their organizations, giving them more exposure to their boards and requiring a different way of operating."

Orchestrating transformation on the journey towards a digital-first future means CIOs are forging a new path. The four critical areas of focus for CIOs identified in the report include:

Innovation: 50% of CIOs are expected to deliver continuous innovation that elevates and differentiates customer and employee interactions.

Strategy: 80% say that business strategy will become a bigger part of their role over the next two years.

Digital Transformation: 57% say that building and operating new digital platforms is still a core part of their job.

Reimagining Service Partnerships: 74% expect to increase spending on IT outsource management in 2023.

"Modern CIOs are confident in the skills and expertise needed to support their organization's technology structures," said Jon Groves, CEO of Logicalis US. "The CIO's role has shifted and now requires a renewed focus on strategic deployments that prioritize digital transformation and partnerships to create new business models and revenue. It's no longer just about the technology, but how the technology can drive the entire business into a digital first-future."

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...