The cloud has recently proven to be a vital tool for many organizations to deal with the COVID-19 pandemic by enabling employees to work from home. To me, COVID-19 has clearly shown that work doesn't need to happen at the office. It has strengthened our belief that working from home is going to be the norm for many.
The move to the cloud introduces many technical challenges, even though we're taking away some of the complexity of maintaining an extensive IT infrastructure. But we're also adding a new layer of complexity to an already complex IT landscape. Besides the technical shift, we'll also see a change in responsibility and accountability.
The Desktop is Not the Hard Part
Imagine moving your desktops over to the Windows Virtual Desktop (WVD) or Citrix Cloud. All of a sudden, Microsoft or Citrix are responsible for delivering the desktop that runs your applications to support your business. How far does the responsibility of the vendor reach? Is it just the infrastructure, or are they also responsible for the applications' availability and performance? Am I — as an IT director — still accountable, and how can I provide insights about this?
At the same time, we see an ever-increasing rate of change. To be able to handle this increased rate of growth, an organization shouldn't merely lift and shift their workloads to the cloud. Instead, they should also review and modernize their operations. Agile and DevOps have been around for quite some time in the realm of software development. We believe organizations should also incorporate these concepts into their IT management processes so they can facilitate change instead of controlling it.
Modernize Change Management
Guaranteeing the availability and user experience of the digital workplace and, thus, with employees' productivity and the continuity of the company should be the highest priority. On the one hand, by supporting the change management process with data about the impact a change will have on production systems and automating change in the digital workplace. On the other hand, by continuously testing production environments, including desktop applications (whether in the Cloud) for availability and performance and reporting on this clearly and simply.
Towards the future, we want to give substance to our "DevOps for Desktops" concept in which we want to plot the thinking of DevOps onto the digital workplace. Our vision is that deep integration of our automation and test platforms enables the customer to implement changes faster and with higher quality, both on-premises and in the cloud.
The Latest
This year 2023, at a macro level we are moving from an inflation economy to a recession and uncertain economy and the general theme is certainly going to be "Doing More with Less" and "Customer Experience is the King." Let us examine what trends and technologies will play a lending hand in these circumstances ...
As organizations continue to adapt to a post-pandemic surge in cloud-based productivity, the 2023 State of the Network report from Viavi Solutions details how end-user awareness remains critical and explores the benefits — and challenges — of cloud and off-premises network modernization initiatives ...
In the network engineering world, many teams have yet to realize the immense benefit real-time collaboration tools can bring to a successful automation strategy. By integrating a collaboration platform into a network automation strategy — and taking advantage of being able to share responses, files, videos and even links to applications and device statuses — network teams can leverage these tools to manage, monitor and update their networks in real time, and improve the ways in which they manage their networks ...
A recent study revealed only an alarming 5% of IT decision makers who report having complete visibility into employee adoption and usage of company-issued applications, demonstrating they are often unknowingly careless when it comes to software investments that can ultimately be costly in terms of time and resources ...
Everyone has visibility into their multi-cloud networking environment, but only some are happy with what they see. Unfortunately, this continues a trend. According to EMA's latest research, most network teams have some end-to-end visibility across their multi-cloud networks. Still, only 23.6% are fully satisfied with their multi-cloud network monitoring and troubleshooting capabilities ...
As enterprises work to implement or improve their observability practices, tool sprawl is a very real phenomenon ... Tool sprawl can and does happen all across the organization. In this post, though, we'll focus specifically on how and why observability efforts often result in tool sprawl, some of the possible negative consequences of that sprawl, and we'll offer some advice on how to reduce or even avoid sprawl ...
As companies generate more data across their network footprints, they need network observability tools to help find meaning in that data for better decision-making and problem solving. It seems many companies believe that adding more tools leads to better and faster insights ... And yet, observability tools aren't meeting many companies' needs. In fact, adding more tools introduces new challenges ...
Driven by the need to create scalable, faster, and more agile systems, businesses are adopting cloud native approaches. But cloud native environments also come with an explosion of data and complexity that makes it harder for businesses to detect and remediate issues before everything comes to a screeching halt. Observability, if done right, can make it easier to mitigate these challenges and remediate incidents before they become major customer-impacting problems ...
The spiraling cost of energy is forcing public cloud providers to raise their prices significantly. A recent report by Canalys predicted that public cloud prices will jump by around 20% in the US and more than 30% in Europe in 2023. These steep price increases will test the conventional wisdom that moving to the cloud is a cheap computing alternative ...
Despite strong interest over the past decade, the actual investment in DX has been recent. While 100% of enterprises are now engaged with DX in some way, most (77%) have begun their DX journey within the past two years. And most are early stage, with a fourth (24%) at the discussion stage and half (49%) currently transforming. Only 27% say they have finished their DX efforts ...
