Compuware Announces New Release of Gomez APM SaaS
October 01, 2012
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Compuware Corporation announced a new release of the Compuware APM, Gomez software-as-a-service (SaaS) solution.

This new release further simplifies application performance management (APM) at the edge of the internet for web, mobile, streaming and cloud applications, enabling organizations to optimize end-user experience and improve business results.

With the new Compuware Gomez 2012 Release, Compuware continues to tame complexity at the edge with an easy to deploy SaaS APM solution that ensures rapid ROI.

New capabilities include:

Industry's Most Comprehensive Mobile WebKit Support: The new Gomez Mobile WebKit's mobile browser agent and test script recorder provides the most accurate representation of end users' mobile web experiences by supporting the very latest mobile technologies. Now organizations can deliver cutting-edge experiences while ensuring optimal mobile web application performance and availability.

The new WebKit based browser agent and recorder supports:

- the latest HTML5 and JavaScript frameworks

- custom, user-defined and node-based locations to simulate end-users' geographies and deliver tailored content based on location

- touch events including tap, swipe and span

- switch orientation, enabling organizations to rotate and change the orientation of the simulated device

Enhanced Gomez User Experience Management (UEM): Compuware Gomez UEM provides comprehensive insight into the end-user experience.

- New Gomez UEM Industry Index: enables customers to baseline and compare their actual users' performance and behavior with industry averages. The industry index is visualized in Gomez UEM's user satisfaction map with drill-down comparisons by region, state and city, and for all browsers, devices and operating systems. For each dimension performance metrics are correlated with user behavior, satisfaction and business metrics (i.e., conversion and abandonment rates), providing a unique and strategic way to prioritize and target performance optimization.

- New Automatic Tag Injection: now available with Gomez UEM for web and mobile pages through the integration with the Compuware dynaTrace server plug-in. This gives organizations more options and flexibility in how they deploy Gomez UEM tags. Additionally, the dynaTrace server plug-in provides more granular server diagnostics to quickly isolate the root cause of application performance problems.

Gomez Synthetic Streaming offers rate-limited profiles for non-adaptive streams.

New IPv6 Support for Gomez Synthetic Monitoring—Private Last Mile: This new IPv6 support gives organizations the ability proactively test application performance and the end-user experience impact of IPv6 from dedicated machines located anywhere inside or outside their network.

"Increasing complexity at the edge of the internet is making it more and more difficult to deliver great user experiences at a time when end-user expectations are rising", said Jeff Loeb, Global Marketing Vice President of Compuware's APM business unit. "The new Gomez release provides our customers with a new generation APM system that makes it easier than ever to manage Web, mobile and streaming applications from the end user's perspective."

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