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Compuware APM Announces 2013 Best of the Web Award Winners

Compuware announced 2013 winners of its annual Best of the Web awards, honoring top performing sites across five major industries.

Compuware APM's fifth annual Best of the Web awards recognize the top performing companies across five major industries -- banking, brokerage, insurance, retail and travel. Winners in each industry are awarded Gold, Silver, and Bronze based on their performance for the entire year across three key measurements - availability, response time and consistency of response time - for their mobile and web home pages and key user transactions.

This year's awards have been expanded to include Gold, Silver and Bronze mobile award winners for the first time in recognition that mobile is now a dominant digital touch point with mobile transactions set to quickly eclipse traditional desktop web interactions.

The 2013 Best of the Web top award winners in each industry and category include:

Banking

Banking Mobile - Gold: Wells Fargo Bank
Retail Banking Transaction - Gold: U.S. Bank
Retail Banking Last Mile - Gold: Northern Trust

Brokerage

Brokerage Transaction - Gold: Scottrade
Brokerage Last Mile - Gold: Charles Schwab

Insurance (Auto & Property)

Mobile - Gold: Travelers
Last Mile - Gold: The Hartford

Retail

Mobile - Gold : Williams-Sonoma
Transaction - Gold: Overstock.com
Last Mile - Gold: Dell

Travel Airlines

Airlines Mobile - Gold: Alaska Airlines
Airlines Transaction - Gold: Southwest Airlines
Airlines Last Mile - Gold: AirTran Airways

Travel Hotels & Resorts

Hotels Mobile - Gold: Marriott
Hotels Transaction - Gold: Best Western
Hotels Last Mile - Gold: MGM Mirage

"The stakes are higher than ever before to optimize the business value of every digital transaction, especially on mobile devices," said John Van Siclen, General Manager of Compuware's APM business unit. "The 2013 Best of the Web award winners are focused on executing a performance optimization strategy that delivers a competitive advantage in online experience and digital customer interaction."

Compuware APM Benchmarks competitively rank sites and provides the ability to analyze performance best practices used by industry leaders and competitors based on a rigorous, well-defined set of homepage measurements and online transactions. This information also provides organizations with an unmatched guide to critical performance investments necessary to become a top mobile and web property.

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Compuware APM Announces 2013 Best of the Web Award Winners

Compuware announced 2013 winners of its annual Best of the Web awards, honoring top performing sites across five major industries.

Compuware APM's fifth annual Best of the Web awards recognize the top performing companies across five major industries -- banking, brokerage, insurance, retail and travel. Winners in each industry are awarded Gold, Silver, and Bronze based on their performance for the entire year across three key measurements - availability, response time and consistency of response time - for their mobile and web home pages and key user transactions.

This year's awards have been expanded to include Gold, Silver and Bronze mobile award winners for the first time in recognition that mobile is now a dominant digital touch point with mobile transactions set to quickly eclipse traditional desktop web interactions.

The 2013 Best of the Web top award winners in each industry and category include:

Banking

Banking Mobile - Gold: Wells Fargo Bank
Retail Banking Transaction - Gold: U.S. Bank
Retail Banking Last Mile - Gold: Northern Trust

Brokerage

Brokerage Transaction - Gold: Scottrade
Brokerage Last Mile - Gold: Charles Schwab

Insurance (Auto & Property)

Mobile - Gold: Travelers
Last Mile - Gold: The Hartford

Retail

Mobile - Gold : Williams-Sonoma
Transaction - Gold: Overstock.com
Last Mile - Gold: Dell

Travel Airlines

Airlines Mobile - Gold: Alaska Airlines
Airlines Transaction - Gold: Southwest Airlines
Airlines Last Mile - Gold: AirTran Airways

Travel Hotels & Resorts

Hotels Mobile - Gold: Marriott
Hotels Transaction - Gold: Best Western
Hotels Last Mile - Gold: MGM Mirage

"The stakes are higher than ever before to optimize the business value of every digital transaction, especially on mobile devices," said John Van Siclen, General Manager of Compuware's APM business unit. "The 2013 Best of the Web award winners are focused on executing a performance optimization strategy that delivers a competitive advantage in online experience and digital customer interaction."

Compuware APM Benchmarks competitively rank sites and provides the ability to analyze performance best practices used by industry leaders and competitors based on a rigorous, well-defined set of homepage measurements and online transactions. This information also provides organizations with an unmatched guide to critical performance investments necessary to become a top mobile and web property.

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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