ControlUp Adds New Features for Microsoft Intune, Azure Virtual Desktop and Teams
November 16, 2023
Share this

ControlUp released a suite of new features to enhance digital employee experiences across the Microsoft end user computing portfolio.

New ControlUp Real-Time DX and Edge DX capabilities include deeper integration with Microsoft Intune, enhanced monitoring and alerting for Azure Virtual Desktop and Windows 365 Cloud PC, and expanded real-time unified communication monitoring for Microsoft Teams.

"ControlUp is focused on delivering a more productive, secure and efficient digital employee experience for Microsoft-powered enterprises," said Robin Brandl, Vice President of Global Strategic Alliances, ControlUp. "By deepening our technology capabilities across the Microsoft portfolio, ControlUp is improving the complete Microsoft-powered desktop lifecycle while simplifying management for IT by reducing support tickets and delivering the visibility teams need for a more delightful user experience."

With this announcement, ControlUp is extending its Microsoft support with the following new capabilities:

- ControlUp Enrich for Microsoft Intune – The new ControlUp Enrich DEX plug-in for Microsoft Intune, now in tech preview, gives desktop admins real-time user experience insights for managed physical and Cloud PC desktops without having to leave the Intune interface they are familiar with. In addition to bringing in real-time performance metrics, asset information and important application and OS events, IT teams can immediately troubleshoot and remediate issues that prevent the user from being productive through built-in actions and remote assistance capabilities.

- Azure DaaS Cost Analyzer – ControlUp now offers sizing recommendations for Azure machines, including virtual desktop and desktop-as-a-service (DaaS) environments. Combining actual historical machine performance data from an environment's Azure machines, it can suggest alternative virtual machine (VM) sizes to suit needed requirements. When migrating to Azure, it can suggest Azure VM sizes that will match the performance characteristics of on-premises machines. It can also show a range of machine suggestions and cost savings or additional costs of moving to a different machine type.

- Real-Time Monitoring of Microsoft Teams – Now users of ControlUp Edge DX can benefit from the real-time monitoring of Microsoft Teams with minute-by-minute, in-session, performance data and analysis that pinpoints issues when unified communications (UC) is failing or performing poorly. Featuring a live callers dashboard, ControlUp Edge DX can quickly diagnose users that may be having issues with their Teams experience and offer prescriptive remediation recommendations.

New ControlUp capabilities for Microsoft Intune, Azure Virtual Desktop and Teams are available now.

Share this

The Latest

December 05, 2023

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry and related technologies will evolve and impact business in 2024. Part 2 covers more on Observability ...

December 04, 2023

The Holiday Season means it is time for APMdigest's annual list of Application Performance Management (APM) predictions, covering IT performance topics. Industry experts — from analysts and consultants to the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM, observability, AIOps and related technologies will evolve and impact business in 2024. Part 1 covers APM and Observability ...

November 30, 2023

To help you stay on top of the ever-evolving tech scene, Automox IT experts shake the proverbial magic eight ball and share their predictions about tech trends in the coming year. From M&A frenzies to sustainable tech and automation, these forecasts paint an exciting picture of the future ...

November 29, 2023
The past few years have presented numerous challenges for businesses: a pandemic, rising interest rates, supply chain disruptions, and geopolitical conflict that sent shockwaves across the global economy. But change may finally be on the horizon. According to a recent report by Endava ... a majority of executives confirmed they are feeling optimistic about the current business climate, and as a result, are forecasting larger IT budgets, increased technology funding and rollout, and prioritized innovation in the coming year ...
November 28, 2023

Incident management processes are not keeping pace with the demands of modern operations teams, failing to meet the needs of SREs as well as platform and ops teams. Results from the State of DevOps Automation and AI Survey, commissioned by Transposit, point to an incident management paradox. Despite nearly 60% of ITOps and DevOps professionals reporting they have a defined incident management process that's fully documented in one place and over 70% saying they have a level of automation that meets their needs, teams are unable to quickly resolve incidents ...

November 27, 2023

Today, in the world of enterprise technology, the challenges posed by legacy Virtual Desktop Infrastructure (VDI) systems have long been a source of concern for IT departments. In many instances, this promising solution has become an organizational burden, hindering progress, depleting resources, and taking a psychological and operational toll on employees ...

November 22, 2023

Within retail organizations across the world, IT teams will be bracing themselves for a hectic holiday season ... While this is an exciting opportunity for retailers to boost sales, it also intensifies severe risk. Any application performance slipup will cause consumers to turn their back on brands, possibly forever. Online shoppers will be completely unforgiving to any retailer who doesn't deliver a seamless digital experience ...

November 21, 2023

Black Friday is a time when consumers can cash in on some of the biggest deals retailers offer all year long ... Nearly two-thirds of consumers utilize a retailer's web and mobile app for holiday shopping, raising the stakes for competitors to provide the best online experience to retain customer loyalty. Perforce's 2023 Black Friday survey sheds light on consumers' expectations this time of year and how developers can properly prepare their applications for increased online traffic ...

November 20, 2023

This holiday shopping season, the stakes for online retailers couldn't be higher ... Even an hour or two of downtime for a digital storefront during this critical period can cost millions in lost revenue and has the potential to damage brand credibility. Savvy retailers are increasingly investing in observability to help ensure a seamless, omnichannel customer experience. Just ahead of the holiday season, New Relic released its State of Observability for Retail report, which offers insight and analysis on the adoption and business value of observability for the global retail/consumer industry ...

November 16, 2023

As organizations struggle to find and retain the talent they need to manage complex cloud implementations, many are leaning toward hybrid cloud as a solution ... While it's true that using the cloud is not a "one size fits all" proposition, it is clear that both large and small companies prefer a hybrid cloud model ...