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ControlUp Adds New Features for Microsoft Intune, Azure Virtual Desktop and Teams

ControlUp released a suite of new features to enhance digital employee experiences across the Microsoft end user computing portfolio.

New ControlUp Real-Time DX and Edge DX capabilities include deeper integration with Microsoft Intune, enhanced monitoring and alerting for Azure Virtual Desktop and Windows 365 Cloud PC, and expanded real-time unified communication monitoring for Microsoft Teams.

"ControlUp is focused on delivering a more productive, secure and efficient digital employee experience for Microsoft-powered enterprises," said Robin Brandl, Vice President of Global Strategic Alliances, ControlUp. "By deepening our technology capabilities across the Microsoft portfolio, ControlUp is improving the complete Microsoft-powered desktop lifecycle while simplifying management for IT by reducing support tickets and delivering the visibility teams need for a more delightful user experience."

With this announcement, ControlUp is extending its Microsoft support with the following new capabilities:

- ControlUp Enrich for Microsoft Intune – The new ControlUp Enrich DEX plug-in for Microsoft Intune, now in tech preview, gives desktop admins real-time user experience insights for managed physical and Cloud PC desktops without having to leave the Intune interface they are familiar with. In addition to bringing in real-time performance metrics, asset information and important application and OS events, IT teams can immediately troubleshoot and remediate issues that prevent the user from being productive through built-in actions and remote assistance capabilities.

- Azure DaaS Cost Analyzer – ControlUp now offers sizing recommendations for Azure machines, including virtual desktop and desktop-as-a-service (DaaS) environments. Combining actual historical machine performance data from an environment's Azure machines, it can suggest alternative virtual machine (VM) sizes to suit needed requirements. When migrating to Azure, it can suggest Azure VM sizes that will match the performance characteristics of on-premises machines. It can also show a range of machine suggestions and cost savings or additional costs of moving to a different machine type.

- Real-Time Monitoring of Microsoft Teams – Now users of ControlUp Edge DX can benefit from the real-time monitoring of Microsoft Teams with minute-by-minute, in-session, performance data and analysis that pinpoints issues when unified communications (UC) is failing or performing poorly. Featuring a live callers dashboard, ControlUp Edge DX can quickly diagnose users that may be having issues with their Teams experience and offer prescriptive remediation recommendations.

New ControlUp capabilities for Microsoft Intune, Azure Virtual Desktop and Teams are available now.

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ControlUp Adds New Features for Microsoft Intune, Azure Virtual Desktop and Teams

ControlUp released a suite of new features to enhance digital employee experiences across the Microsoft end user computing portfolio.

New ControlUp Real-Time DX and Edge DX capabilities include deeper integration with Microsoft Intune, enhanced monitoring and alerting for Azure Virtual Desktop and Windows 365 Cloud PC, and expanded real-time unified communication monitoring for Microsoft Teams.

"ControlUp is focused on delivering a more productive, secure and efficient digital employee experience for Microsoft-powered enterprises," said Robin Brandl, Vice President of Global Strategic Alliances, ControlUp. "By deepening our technology capabilities across the Microsoft portfolio, ControlUp is improving the complete Microsoft-powered desktop lifecycle while simplifying management for IT by reducing support tickets and delivering the visibility teams need for a more delightful user experience."

With this announcement, ControlUp is extending its Microsoft support with the following new capabilities:

- ControlUp Enrich for Microsoft Intune – The new ControlUp Enrich DEX plug-in for Microsoft Intune, now in tech preview, gives desktop admins real-time user experience insights for managed physical and Cloud PC desktops without having to leave the Intune interface they are familiar with. In addition to bringing in real-time performance metrics, asset information and important application and OS events, IT teams can immediately troubleshoot and remediate issues that prevent the user from being productive through built-in actions and remote assistance capabilities.

- Azure DaaS Cost Analyzer – ControlUp now offers sizing recommendations for Azure machines, including virtual desktop and desktop-as-a-service (DaaS) environments. Combining actual historical machine performance data from an environment's Azure machines, it can suggest alternative virtual machine (VM) sizes to suit needed requirements. When migrating to Azure, it can suggest Azure VM sizes that will match the performance characteristics of on-premises machines. It can also show a range of machine suggestions and cost savings or additional costs of moving to a different machine type.

- Real-Time Monitoring of Microsoft Teams – Now users of ControlUp Edge DX can benefit from the real-time monitoring of Microsoft Teams with minute-by-minute, in-session, performance data and analysis that pinpoints issues when unified communications (UC) is failing or performing poorly. Featuring a live callers dashboard, ControlUp Edge DX can quickly diagnose users that may be having issues with their Teams experience and offer prescriptive remediation recommendations.

New ControlUp capabilities for Microsoft Intune, Azure Virtual Desktop and Teams are available now.

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Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

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