Correlsense announced the availability of SharePath RUM Express, the only free, purely software-based solution for measuring the end-user experience of cloud-based and on-premise applications. In addition, Correlsense also launched the SharePath RUM Enterprise and Cloud editions, which offer expanded capabilities.
Correlsense the solutions are guaranteed to be 85 percent less expensive than comparable real user monitoring solutions available today.
Real user monitoring (RUM) lets businesses isolate problems and pinpoint bottlenecks that exist in the data center, network or applications. With this information easily accessible, enterprises can proactively identify and fix problems before customers are affected, reducing the number of service complaints and solidifying customer loyalty.
IT teams can use SharePath RUM to monitor service levels in public cloud environments such as Amazon Elastic Compute Cloud (EC2), as well as for privately hosted applications. The solution is preconfigured for easy, rapid deployment. Within minutes, businesses gain multi-level visibility into the user experience, including the time it takes a transaction to complete from a click at the desktop through the IT infrastructure and back.
Other valuable metrics SharePath RUM Express offers include the speed at which the data center processes user requests, the network delays between the end user and the data center, and the time it takes a browser to completely render a Web page. SharePath RUM Express measures every end-user interaction, unlike some solutions that rely upon synthetic transactions and consequently deliver a less reliable picture of true user experience.
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