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Demand for Skilled IT Professionals in 2017

Pete Goldin
APMdigest

More than one-third (37 percent) of IT professionals plan to begin searching for a new employer and 26 percent plan to accept a new job next year, according to the 2017 Tech Career Outlook survey conducted by Spiceworks.

While 69 percent of IT professionals plan to switch jobs to advance their IT skills, 64 percent are looking for a more competitive salary, and 40 percent want to work for a company that makes IT more of a priority.

“Businesses rely on IT professionals to protect company data and make sure the devices and services they rely on ‘just work,’ but many IT professionals believe they’re underpaid and their department is underfunded,” said Peter Tsai, IT analyst at Spiceworks. “This is leading many tech professionals to take advantage of the favorable job market expected next year and seek employers that prioritize their IT department, invest in tech talent, and provide adequate resources IT professionals need to be successful.”

Most IT Professionals Feel Appreciated, but Underpaid

The survey results show that although 61 percent of IT professionals feel appreciated by their current employer, 59 percent believe they’re underpaid.

Additionally, less than a quarter of IT professionals are expecting a salary increase in excess of 5 percent in 2017 and only 12 percent are expecting a promotion.

However, 70 percent of respondents expect the IT job market to remain favorable in 2017, leading many to believe higher paying jobs with more potential for advancement will exist in the coming year.

Most Important IT Skill in 2017: Cybersecurity

In terms of the tech skills necessary to be successful, 95 percent of IT professionals said cybersecurity expertise, soft skills, and computer networking expertise will be important skills to have in 2017. When asked which skills IT professionals are planning to improve next year, only 29 percent said they’re planning to work on soft skills, such as better team management and communication, but 62 percent said they plan to focus on improving their cybersecurity expertise via certifications or training.

However, organizations are often hesitant to invest in security training for IT professionals, despite the fact that 55 percent of organizations do not employ or contract a cybersecurity expert. As a result, many IT professionals are seeking employers that are willing to help advance their IT skills and fill the cybersecurity skills gap.

Greatest IT Challenge in 2017: Making IT a Priority Among Business Leaders

When asked what IT tasks will be the most challenging next year, most IT professionals cited the obstacle of getting business leaders to understand the importance of IT priorities and fund critical IT projects. These challenges are also reflected in the Spiceworks 2017 State of IT report, which shows IT budgets will remain flat in 2017 despite the fact that 60 percent of organizations expect revenue to increase next year.

IT professionals also expect to face major challenges associated with keeping their organization’s data secure, ensuring IT infrastructure is up to date, and upgrading end-of-life software and operating systems on time — issues often caused by a lack of adequate IT funding.

Methodology: The survey was conducted in October 2016 and included 476 respondents from North America and Europe, the Middle East, and Africa (EMEA). Respondents represent a variety of company sizes including small-to-medium-sized businesses and enterprises. Respondents come from a variety of industries including manufacturing, healthcare, nonprofits, education, government, and finance.

Pete Goldin is Editor and Publisher of APMdigest

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The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...

Demand for Skilled IT Professionals in 2017

Pete Goldin
APMdigest

More than one-third (37 percent) of IT professionals plan to begin searching for a new employer and 26 percent plan to accept a new job next year, according to the 2017 Tech Career Outlook survey conducted by Spiceworks.

While 69 percent of IT professionals plan to switch jobs to advance their IT skills, 64 percent are looking for a more competitive salary, and 40 percent want to work for a company that makes IT more of a priority.

“Businesses rely on IT professionals to protect company data and make sure the devices and services they rely on ‘just work,’ but many IT professionals believe they’re underpaid and their department is underfunded,” said Peter Tsai, IT analyst at Spiceworks. “This is leading many tech professionals to take advantage of the favorable job market expected next year and seek employers that prioritize their IT department, invest in tech talent, and provide adequate resources IT professionals need to be successful.”

Most IT Professionals Feel Appreciated, but Underpaid

The survey results show that although 61 percent of IT professionals feel appreciated by their current employer, 59 percent believe they’re underpaid.

Additionally, less than a quarter of IT professionals are expecting a salary increase in excess of 5 percent in 2017 and only 12 percent are expecting a promotion.

However, 70 percent of respondents expect the IT job market to remain favorable in 2017, leading many to believe higher paying jobs with more potential for advancement will exist in the coming year.

Most Important IT Skill in 2017: Cybersecurity

In terms of the tech skills necessary to be successful, 95 percent of IT professionals said cybersecurity expertise, soft skills, and computer networking expertise will be important skills to have in 2017. When asked which skills IT professionals are planning to improve next year, only 29 percent said they’re planning to work on soft skills, such as better team management and communication, but 62 percent said they plan to focus on improving their cybersecurity expertise via certifications or training.

However, organizations are often hesitant to invest in security training for IT professionals, despite the fact that 55 percent of organizations do not employ or contract a cybersecurity expert. As a result, many IT professionals are seeking employers that are willing to help advance their IT skills and fill the cybersecurity skills gap.

Greatest IT Challenge in 2017: Making IT a Priority Among Business Leaders

When asked what IT tasks will be the most challenging next year, most IT professionals cited the obstacle of getting business leaders to understand the importance of IT priorities and fund critical IT projects. These challenges are also reflected in the Spiceworks 2017 State of IT report, which shows IT budgets will remain flat in 2017 despite the fact that 60 percent of organizations expect revenue to increase next year.

IT professionals also expect to face major challenges associated with keeping their organization’s data secure, ensuring IT infrastructure is up to date, and upgrading end-of-life software and operating systems on time — issues often caused by a lack of adequate IT funding.

Methodology: The survey was conducted in October 2016 and included 476 respondents from North America and Europe, the Middle East, and Africa (EMEA). Respondents represent a variety of company sizes including small-to-medium-sized businesses and enterprises. Respondents come from a variety of industries including manufacturing, healthcare, nonprofits, education, government, and finance.

Pete Goldin is Editor and Publisher of APMdigest

The Latest

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.

The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...