Derdack, a provider of enterprise notification software based in Germany, launched a new enterprise alerting app for Windows Phone 7 (WP7) that delivers enhanced IT systems management.
The app, which will be launched in late July, enables Microsoft System Center Operations Manager (SCOM), Service Manager (SCSM), HP Operations Center and IBM Tivoli Monitoring users to manage business critical incidents directly from a WP7 smartphone. The major benefits are increased transparency, speed and accuracy of response to critical events.
The app for WP7 replicates the management console of IT management systems and supports smartphone push notifications as a delivery channel for critical notifications. If an event is detected by the IT monitoring system, message master® Enterprise Alert automatically sends an alert via a push notification to the WP7 app. The user is instantly made aware of critical information related to an alert and has one click access to the mobile console from where further details are available. The alert can then be viewed, accepted and managed directly from within the app. Additionally, alerts can be sent to the smartphone via SMS or voice according to user preferences.
Development of the app for WP7 was facilitated by the existing proven integration of message master Enterprise Alert with Microsoft, HP and IBM products for IT monitoring and service management. Extending Derdack's enterprise notification software, the app achieves true mobilisation of incident management and allows users to access all IT alerts and incidents from their WP7 device without having to be in the physical presence of the system running IT monitoring or helpdesk software. Derdack is already working on apps for other smartphones and will be launching a similar app for Blackberry and the iPhone shortly.
"With the penetration of smartphones in an enterprise environment growing rapidly, it was a natural progression to enable IT systems management directly from the mobile device," says Matthes Derdack, CEO of Derdack. "We believe the app is the first of its kind on the Windows Phone 7 platform to enable companies to benefit from enhanced mobility and flexibility around IT service management. Companies will benefit from increased agility and flexibility when dealing with business critical events. Demonstrating the app at the recent Enterprise Notifications Conference generated an incredibly positive reaction and I am confident that we have developed a 'killer app' for WP7."
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...