Difenda Debuts ServiceNow Integration for Venafi Trust Protection Platform
December 02, 2019
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Venafi and Difenda announced the availability of Difenda’s ServiceNow application for the Venafi Trust Protection Platform.

The integration enables enterprises that have standardized on the ServiceNow IT Service management (ITSM) platform to access the extensive capabilities of the Venafi Platform from within the ServiceNow interface—providing an accelerated rollout of machine identity protection and delivery of certificates-as-a-service to every certificate owner across the extended enterprise.

Many IT professionals struggle to automate the lifecycle of keys and certificates that serve as machine identities. Without automation, organizations can introduce manual errors in certificate requests and lack crucial information on where these critical security assets are installed. In addition, many organizations don’t know who controls access to each system where a machine identity is installed. These issues can lead to costly outages, affecting the reliability and availability of critical servers.

Difenda, a Machine Identity Protection Development Fund partner and developer, has built the Difenda Machine Identity Protection for ServiceNow product, which gives users self-service access to the Venafi platform through ServiceNow ITSM. The Difenda application provides ServiceNow users easy access to machine identities while leveraging customizable workflows that automate protection of keys and certificates with the Venafi Trust Protection Platform. With Difenda Machine Identity Protection for ServiceNow, enterprises can accelerate machine identity protection services used throughout the entire business.

Key benefits of the Difenda Machine Identity Protection for ServiceNow solution include:

- Accelerates machine identity protection. CISO’s can deliver the power of the Venafi Trust Protection Platform without needing to train enterprise users with ServiceNow access.

- Eliminates errors. Requests for new certificates are submitted through ServiceNow and sent to approvers so they adhere to organizational policies and processes. Administrators can also provide default entries for parameters that never change for the enterprise.

- Stops costly outages. The Difenda integration helps businesses avoid a common cause of certificate outages. Venafi is deeply committed to the elimination of outages and offers the industry’s only No Outages Guarantee.

“To reduce security risk and improve reliability, CISO’s want faster and more comprehensive machine identity protection across the extended enterprise,” said Kevin Bocek, VP of Security Strategy and Threat Intelligence at Venafi. “The Difenda Machine Identity Protection for Service Now application provides machine identity protection to any user familiar with and trained in the use of ServiceNow. We’re pleased with Difenda’s accomplishment, which is just one of the many successes delivered by our Machine Identity Protection Development Fund.”

Venafi’s Machine Identity Protection Development Fund is a global initiative designed to encourage recipients to build integrations that deliver greater visibility, intelligence and automation across any technology that creates or consumes machine identities, including:

- Cloud and hybrid cloud infrastructure
- DevOps
- Containerization
- Secure Shell (SSH)
- Code signing
- Robotic Process Automation (RPA)
- Artificial intelligence, machine learning and big data analytics
- IoT
- Blockchain-distributed ledger technology

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