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Can IT Keep Up with Digital Transformation?

IT leaders have growing concerns about their ability to keep up with digital transformation, according to a new report from Dynatrace, How to transform the way teams work to improve collaboration and drive better business outcomes.

The report shows traditional IT operating models with siloed teams and multiple monitoring and management solutions are proving ineffective at keeping up with cloud-native architectures. As a result, teams waste time manually combining data from disparate solutions in a reactive effort to solve challenges instead of focusing on driving innovation.


The survey also reveals:

■ 89% of CIOs say digital transformation has already accelerated, and 58% predict it will continue to speed up.

■ 93% of CIOs say IT's ability to maximize value for the business is hindered by challenges, including IT and business teams working in silos.

■ 74% of CIOs say they are fed up with the need to piece together data from multiple tools to assess the impact of IT investments on the business.

■ 40% of CIOs say limited collaboration across BizDevOps teams disrupts IT's ability to respond quickly to sudden changes in business needs.

■ 16% of an IT team's time is spent in meetings with the business to identify the causes of and solutions to problems. This issue alone costs organizations an average of $1.7 million annually due to lost productivity.

"As the pace of digital transformation accelerates, and modern, dynamic clouds introduce increasing complexity, the pressure on teams to make data-driven business decisions, and automate operations to deliver business value faster, has never been greater," said Mike Maciag, CMO at Dynatrace. "However, a lack of cross-team collaboration and access to a single source of truth across the organization is hindering BizDevOps teams' ability to achieve this. By using disparate data from multiple monitoring and analytics solutions and adhering to a 'my-part-works-fine' view, they are wasting hundreds of hours and millions of dollars every year, rather than pursuing shared business goals backed by precise, holistic insights."

Additional findings from the report include:

■ 49% of CIOs say they have limited data and visibility into users' perspectives on how digital services are performing.

■ Only 14% of organizations have a single platform that enables cross-team collaboration and a true understanding of IT's business impact.

■ 49% of CIOs say IT and business teams work in silos.

■ 40% of CIOs say limited cross-team collaboration makes it more difficult to identify the severity of an issue and minimize its overall business impact.

■ To ease the burden on IT and avoid stretching limited resources beyond their limits, organizations are adopting new practices that rely on breaking down silos:
- 53% are adopting BizDevOps
- 50% are adopting Autonomous Cloud Operations
- 47% are adopting NoOps

"Without breaking down the silos between IT, development, and the business, organizations simply can't keep up with the accelerated pace of digital transformation," added Maciag. "Empowering teams with a single analytics and monitoring platform, rooted in a common data model and delivering precise and real-time insights, drives shared goals and improved business outcomes."

Methodology: The report is based on a global survey of 700 CIOs in large enterprises with over 1,000 employees, conducted by Vanson Bourne and commissioned by Dynatrace in 2020. The sample included 200 respondents in the US, 100 in the UK, France, and Germany, and 50 in Australia, Singapore, Brazil and Mexico, respectively.

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Can IT Keep Up with Digital Transformation?

IT leaders have growing concerns about their ability to keep up with digital transformation, according to a new report from Dynatrace, How to transform the way teams work to improve collaboration and drive better business outcomes.

The report shows traditional IT operating models with siloed teams and multiple monitoring and management solutions are proving ineffective at keeping up with cloud-native architectures. As a result, teams waste time manually combining data from disparate solutions in a reactive effort to solve challenges instead of focusing on driving innovation.


The survey also reveals:

■ 89% of CIOs say digital transformation has already accelerated, and 58% predict it will continue to speed up.

■ 93% of CIOs say IT's ability to maximize value for the business is hindered by challenges, including IT and business teams working in silos.

■ 74% of CIOs say they are fed up with the need to piece together data from multiple tools to assess the impact of IT investments on the business.

■ 40% of CIOs say limited collaboration across BizDevOps teams disrupts IT's ability to respond quickly to sudden changes in business needs.

■ 16% of an IT team's time is spent in meetings with the business to identify the causes of and solutions to problems. This issue alone costs organizations an average of $1.7 million annually due to lost productivity.

"As the pace of digital transformation accelerates, and modern, dynamic clouds introduce increasing complexity, the pressure on teams to make data-driven business decisions, and automate operations to deliver business value faster, has never been greater," said Mike Maciag, CMO at Dynatrace. "However, a lack of cross-team collaboration and access to a single source of truth across the organization is hindering BizDevOps teams' ability to achieve this. By using disparate data from multiple monitoring and analytics solutions and adhering to a 'my-part-works-fine' view, they are wasting hundreds of hours and millions of dollars every year, rather than pursuing shared business goals backed by precise, holistic insights."

Additional findings from the report include:

■ 49% of CIOs say they have limited data and visibility into users' perspectives on how digital services are performing.

■ Only 14% of organizations have a single platform that enables cross-team collaboration and a true understanding of IT's business impact.

■ 49% of CIOs say IT and business teams work in silos.

■ 40% of CIOs say limited cross-team collaboration makes it more difficult to identify the severity of an issue and minimize its overall business impact.

■ To ease the burden on IT and avoid stretching limited resources beyond their limits, organizations are adopting new practices that rely on breaking down silos:
- 53% are adopting BizDevOps
- 50% are adopting Autonomous Cloud Operations
- 47% are adopting NoOps

"Without breaking down the silos between IT, development, and the business, organizations simply can't keep up with the accelerated pace of digital transformation," added Maciag. "Empowering teams with a single analytics and monitoring platform, rooted in a common data model and delivering precise and real-time insights, drives shared goals and improved business outcomes."

Methodology: The report is based on a global survey of 700 CIOs in large enterprises with over 1,000 employees, conducted by Vanson Bourne and commissioned by Dynatrace in 2020. The sample included 200 respondents in the US, 100 in the UK, France, and Germany, and 50 in Australia, Singapore, Brazil and Mexico, respectively.

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...