Edgecore Networks announced an initiative in partnership with Aprecomm.
From March 1, 2025, all Edgecore Networks Wi-Fi 6 access points—tailored for businesses, enterprises, network service providers, and organizations across various industries—will include 12 months' access to Aprecomm’s Virtual Wireless Expert (VWE) customer experience (CX) optimization application. This software provides self-healing and self-optimization for Wi-Fi networks. The initiative highlights the companies’ commitment to providing cost-effective, state-of-the-art AI solutions that enable customers across multiple sectors to enhance their users' online experiences.
Since 2022, Edgecore Networks and Aprecomm have worked together to drive innovation in the network intelligence space, combining the power of the cloud, AI, and machine learning to help businesses automate processes and drive operational efficiencies. The collaboration brings a powerful Wi-Fi AIOps solution, enabling customers to overcome challenges by accessing granular insights on network, device, and application performance and bringing tools to automate customer support workflows for seamless service delivery. Through advanced analytics and AI-driven optimization, VWE enables IT and network managers to monitor customer experience at the application level, ensuring intelligent bandwidth prioritization for optimal Wi-Fi performance. The partnership has already enhanced network performance and user satisfaction for many of Edgecore Network’s Wi-Fi customers through intelligent self-optimization and self-healing capabilities.
Starting March 1, 2025, Edgecore Networks Wi-Fi 6 AP customers can activate Aprecomm’s VWE application through Edgecore Networks’s ecCLOUD and obtain one year of complimentary access. The offer applies to existing customers who have purchased EAP101, EAP102, EAP104, EAP111, EAP112, and OAP101 APs and new customers who purchase any of these models before December 31, 2025. The bundle offer is only available to customers outside India.
Aprecomm’s AI-powered VWE application enhances wireless network management by bringing intelligent self-healing and self-optimization capabilities and includes:
- Proactive Network Optimization: VWE continuously monitors network performance and automatically adjusts settings to ensure optimal connectivity.
- Real-Time Diagnostics: The platform provides instant insights into network health, allowing administrators to identify and resolve issues quickly.
- Actionable User Analytics: VWE delivers comprehensive user behavior analytics, helping businesses understand usage patterns and improve service quality.
- Reduced Downtime: VWE minimizes potential disruptions and ensures seamless operations by leveraging predictive analytics.
- Ease of Use: An intuitive interface simplifies complex network management tasks, making it accessible even to non-technical users.
These features empower businesses to maintain high-performing wireless networks with minimal effort, enabling a superior user experience and operational efficiency.
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