Embotics announced new capabilities for bi-directional integration between Embotics vCommander and the ServiceNow IT Service Management (ITSM) platform.
The new integrations provide customers with an end-to-end solution for extending the ServiceNow platform with multi-cloud automation capabilities. This enables users to have visibility and management to all Virtual Machines (VMs) in their environment regardless of whether they were created inside or outside of an ITSM process.
The integration of ServiceNow and Embotics provides streamlined automation of key processes and maintenance of accurate data within the Configuration Management Database (CMDB).
Benefits include:
- Increase the Velocity of IT Service Response: Enterprises and service providers can establish an IT portal for one-click self-service provisioning across multiple cloud environments.
- Orchestrate and Automate Provisioning Across Multiple Clouds: Users can execute automated provisioning or trigger custom workflows to create and manage VMs directly from a service request. In addition, vCommander self-service portal users can automatically create or update a service record to track changes in ServiceNow.
- Maintain the Integrity and Precision of CMDB Data: For the first time, enterprises will have a complete view of their virtual infrastructure giving them better cost information, better compliance data, and even greater ease of use for the virtualized and cloud data centers.
“Our customers include some of the most progressive and innovative IT organizations in the world. They are continually seeking ways to increase their agility, reduce costs and deliver value back to the business,” said Michael L. Torto, CEO of Embotics. “This new integration introduces the ability for our customers to easily extend their ServiceNow deployments to automate provisioning of any workload, to any cloud, right now.”
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