Enterprises Still Struggling with Transaction Availability Says BlueStripe Survey
January 09, 2012
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BlueStripe Software, a provider of application transaction management solutions, released the findings of a new survey of IT executives, revealing that despite increased investments in IT tools to manage business applications and transactions, enterprises are still struggling with transaction availability and the growing complexity of their IT infrastructure.

The survey of over 125 IT executives found that 68 percent have invested in more than three distinct application and transaction management tools.

Despite that investment, 71 percent still cannot pinpoint the source of business-impacting slowdowns.

Other top issues reported include:

- An inability to monitor and support all the technologies that transactions depend on.

- IT staff needing training to effectively use and deploy the tools.

Results indicated that the need for multiple application and transaction management tools is driven by increased IT and application system complexity, with 64 percent of organizations having to manage seven or more distinct technologies within their application systems.

“This survey hammers home the point that managing applications and transactions is becoming more complex, and that traditional management tools have not kept pace,” said Chris Neal, CEO of BlueStripe Software. “Limited transaction visibility and management data gaps between transactions and the infrastructure hinder the ability of IT operations to maintain transaction availability and performance. Only by following transactions everywhere they go within the infrastructure – hop by hop – can operations teams deal with the dynamic, complex transaction systems in today’s enterprises.”

Another interesting survey result revealed that executives don’t see virtualization and cloud technologies as individual management challenges. Instead, those technologies are two new platforms that IT executives are trying to manage as part of their overall business application systems. In fact, the survey found that the majority are already managing 7 or more major technologies within their application systems. Virtualization and cloud only add to the complexity.

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