FireScope announced its acquisition of Pangea Systems.
“This acquisition was a logical next step to the highly successful partnership that has already existed between FireScope and Pangea Systems over the past year,” said Leanne Porter, newly appointed CEO of FireScope, Inc. “Both teams have already been working tightly to deliver considerable value to our joint customers, so the transition to a single organization will be seamless for our customers. This also lets us focus our combined talents to find new ways of helping IT measure and communicate the value it generates for the business.”
With the integration of the Pangea Systems team, FireScope will be offering an enriched menu of services, support and account management capabilities that will enable current and future customers to maximize the return on their FireScope investments.
Additionally, FireScope's partner network will be able to leverage highly experienced ITSM experts and process innovators to enhance their own FireScope solution offerings.
As part of the acquisition, Steve Cotton has been elected Chairman of the Board of Firescope and Pangea Systems CEO Leanne Porter has been appointed CEO of Firescope. Porter built Pangea Systems from the ground up with no external funding, growing the business organically over the last 10 years into a $15mm, ITSM services company, operating successfully in both the UK and North America. Additionally, Christopher J Mahoney has been appointed as Firescope CFO, and Pangea Systems members Steve Randall and Eric Cook have assumed the roles of Global Executive Vice President of Sales and Chief Technology Officer respectively.
"There's no better choice to lead FireScope through the next stages of its journey than Leanne," said Chairman of the Board Steven Cotton. "We have an amazing senior leadership team, and with her vision, I'm excited about the future of the organization."
Pangea Systems is LANDESK's only global Platinum partner, and will continue to operate as an independent services division of Firescope focusing on its current partners LANDESK, Nexthink and Avatier. Leanne Porter further commented, 'It’s business as usual for Pangea Systems, our customers and partnerships will still continue to receive the high level of expertise and emphasis that we have delivered to date.'
With this acquisition, FireScope is uniquely organized to deliver a complete package for IT transformation and help organizations master the business opportunity of technology.
The Latest
In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...
Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...
In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ...
Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...
Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...
Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...
The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...
The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...
In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...
AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.